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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in loan solutions, customer relationship management, and financial analysis while ensuring compliance with regulatory standards. Proficient in client prospecting and developing customized solutions to meet customer needs.
Highest-signal resume keywords
Loan Solutions DevelopmentCustomer Relationship ManagementFinancial AnalysisClient ProspectingDocumentation Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan OriginationFinancial AnalysisBanking Products KnowledgeMortgage Products KnowledgeCompliance Review
Soft Skills
Effective CommunicationCustomer Satisfaction FocusSales Skills
Industry Keywords
Consumer Financial Protection Bureau RegulationsEnterprise Risk Management FrameworkSection 19 of the FDIASAFE ActFINRA Requirements
About the role
Key responsibilities & impact- Recommend loan solutions in accordance with lending guidelines and clients' requirements
- Manage a portfolio of customer relationships
- Seek prospective opportunities to retain and develop new clients
- Conduct sales calls
- Develop and prepare loan solutions
- Refer products and services
- Review documentation to ensure compliance
- Manage the customer pipeline for efficiency
- Collaborate with internal and external stakeholders to complete mortgage transactions
- Collect and analyze customer financial information for multifaceted and/or complex borrowers
- Focus on customer needs and satisfaction when creating customized customer solutions
- Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework
Requirements
What you’ll need- University/college degree typically required, or comparable combination of education, job-specific certification(s), and experience may be considered in lieu of a degree
- Less than 1 year of professional experience typically required and/or successful completion of a formal development program
- Knowledge of banking products, mortgages, and mortgage products
- Client prospecting and sales skills
- Customer relationship and customer solution skills
- Documentation and loan origination knowledge
- Financial analysis skills
- Effective communications
- Candidates must satisfy additional background checks required by Consumer Financial Protection Bureau regulations
- No required certification(s)
- No required or preferred language assessments
- Position subject to Section 19 of the FDIA and, for registered roles, SAFE Act and/or FINRA requirements regarding criminal history
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension and stock purchase plans
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level
- Years-of-service benefits