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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in loan origination, financial analysis, and customer relationship management while ensuring compliance with banking regulations. Focuses on delivering customized customer solutions and managing business risks effectively.
Highest-signal resume keywords
Loan OriginationFinancial AnalysisCustomer Relationship ManagementSales SkillsCompliance with Banking Regulations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan Solutions DevelopmentDocumentation ReviewCustomer Financial Information AnalysisCustomer Pipeline ManagementRisk Management
Soft Skills
Effective CommunicationCustomer Experience ManagementClient ProspectingCollaborationScheduling Work
Industry Keywords
Banking ProductsMortgagesConsumer Financial Protection BureauSection 19 of the FDIASAFE ActFINRA Requirements
About the role
Key responsibilities & impact- Recommend loan solutions in accordance with lending guidelines and clients' requirements
- Manage a portfolio of customer relationships
- Seek prospective opportunities to retain and/or develop new clients
- Conduct sales calls
- Develop and prepare loan solutions
- Refer products and services
- Review documentation to ensure compliance
- Manage the customer pipeline for efficiency
- Collaborate with internal and external stakeholders to complete mortgage transactions
- Collect and analyze customer financial information for multifaceted and/or complex borrowers
- Focus on customer needs and satisfaction when creating customized customer solutions
- Assess and manage business risks in accordance with PNC's Enterprise Risk Management Framework
Requirements
What you’ll need- University / college degree with less than 1 year of professional experience and/or successful completion of a formal development program typically required for roles at this level
- In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered
- Knowledge of banking products, mortgages, and mortgage products
- Client prospecting and customer relationship management
- Customer solutions and documentation
- Sales skills and sales tasks and activities
- Financial analysis
- Loan origination
- Customer experience management
- Effective communications
- Scheduling work and activities
- Selling
- Candidates must be able to comply with additional background checks required by Consumer Financial Protection Bureau regulations
- No required certifications
- No required or preferred language assessments
- Position subject to Section 19 of the FDIA and, for registered roles, SAFE Act and/or FINRA requirements concerning certain criminal history
- PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level
- Additional time off based on years of service