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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing mortgage loan activities, client relationship management, and financial analysis while ensuring compliance with regulatory requirements. Proven ability to develop customized loan solutions and lead a high-performing sales team.
Highest-signal resume keywords
Mortgage Loan OriginationClient Relationship ManagementFinancial AnalysisSales SkillsCompliance with Regulatory Requirements
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan SolutionsBanking ProductsDocumentation ReviewCustomer Financial AnalysisRisk ManagementSales TasksCoachingMatrix Management
Soft Skills
Effective CommunicationCustomer Experience Management
Certifications & Qualifications
Job-Specific CertificationSAFE Act RequirementsFINRA Requirements
Industry Keywords
Consumer Financial Protection BureauSection 19 FDIAMortgage Products
About the role
Key responsibilities & impact- Recommend loan solutions according to lending guidelines and client requirements
- Manage daily loan activities of a small, high-performing Mortgage Loan Officer team
- Manage a portfolio of customer relationships
- Seek prospective opportunities to retain and develop new clients
- Prepare loan solutions and refer other banking products and services
- Review documentation for compliance
- Grow, retain, and develop an effective sales force covering the market geography
- Manage personal and team pipelines for efficiency
- Collaborate with internal and external stakeholders to complete mortgage transactions
- Collect and analyze customer financial information for multifaceted and complex borrowers
- Assess and manage business risks in accordance with PNC's Enterprise Risk Management Framework
- Maintain customer-focused decision-making and create customized customer solutions
Requirements
What you’ll need- 2+ years of relevant professional experience
- University/college degree typically required, or a comparable combination of education, job-specific certification(s), and experience may be considered in lieu of a degree
- Proven history of production in the market
- Knowledge of banking products, mortgages, and mortgage products
- Client prospecting and customer relationship management
- Customer solutions and documentation
- Financial analysis and loan origination
- Sales skills and sales tasks/activities
- Coaching others and matrix management
- Effective communications and customer experience management
- Candidates are subject to additional background checks as required by Consumer Financial Protection Bureau regulations
- Must satisfy applicable Section 19 FDIA and, for registered roles, SAFE Act and/or FINRA requirements
- PNC will not provide sponsorship for employment visas or participate in STEM OPT
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level
- Additional time off based on years of service
- Incentive-eligible compensation based on company, business and/or individual performance