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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing mortgage loan activities, developing customer relationships, and delivering customized financial solutions. Proficient in loan origination, compliance documentation, and risk management within the banking sector.
Highest-signal resume keywords
Mortgage Loan OriginationCustomer Relationship ManagementFinancial AnalysisSales ManagementCompliance Documentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan SolutionsBanking ProductsCustomer SolutionsDocumentation ReviewRisk ManagementSales TasksClient ProspectingCoachingMatrix ManagementMortgage Products
Soft Skills
Effective CommunicationCustomer Experience Management
Industry Keywords
Consumer Financial Protection BureauSection 19 of the Federal Deposit Insurance ActSAFE ActFINRA
About the role
Key responsibilities & impact- Recommend loan solutions in accordance with lending guidelines and clients' requirements
- Manage daily loan activities of a small, high-performing Mortgage Loan Officer team
- Manage a portfolio of customer relationships
- Seek prospective opportunities to retain and/or develop new clients
- Prepare loan solutions and refer other banking products and services
- Review documentation to ensure compliance
- Grow, retain, and develop an effective sales force covering the market geography
- Manage own and team's pipeline for efficiency
- Collaborate with internal and external stakeholders to complete mortgage transactions
- Collect and analyze customer financial information for multifaceted and/or complex borrowers
- Assess and effectively manage risks associated with business objectives and activities in support of PNC's Enterprise Risk Management Framework
- Deliver customer-focused, customized customer solutions
Requirements
What you’ll need- Proven history of production in the market
- 2+ years of relevant professional experience
- University / college degree typically required, or a comparable combination of education, job-specific certification(s), and experience including military service may be considered in lieu of a degree
- Knowledge of banking products, client prospecting, customer relationships, customer solutions, documentation, innovation, mortgages, and sales
- Competencies in coaching others, customer experience management, effective communications, financial analysis, loan origination, matrix management, mortgage products, sales tasks and activities, and selling
- Subject to additional background checks as required by Consumer Financial Protection Bureau regulations
- No required certification(s)
- No required or preferred language assessments
- Must satisfy Section 19 of the Federal Deposit Insurance Act and, for any registered role, the SAFE Act and/or FINRA requirements regarding criminal history
- PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- Between 15 to 25 vacation days each year, depending on career level and years of service