Operations Work Lead Sr – Dealer Floor Plan, Commercial Equipment Audit

PNC

. Receive audit information from PNC clients for Commercial Equipment inventory .

Posted 9/18/2026full-timeUnited StatesSenior💰 $41,250 - $82,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in auditing Commercial Equipment inventory, ensuring compliance with policies and procedures, and managing operational workflows. Capable of leading team initiatives, providing training, and driving process improvements.

Highest-signal resume keywords

Commercial Equipment Inventory AuditingOperational Functions KnowledgeProcess ManagementEffective CommunicationAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Audit ProceduresTransaction ProcessingRisk MitigationStandard Operating ProceduresData Accuracy Verification

Soft Skills

Team LeadershipCoachingProblem SolvingMulti-Priority Management

Industry Keywords

Floorplan Dealership ExperienceHigh-Value TransactionsEscalation ResolutionCustomer InteractionWorkflow Coordination

About the role

Key responsibilities & impact

Receive audit information from PNC clients for Commercial Equipment inventory
Audit equipment inventory to ensure tractors, forklifts, trucks, trailers, and other equipment are accounted for
Travel by vehicle and/or plane approximately 1–5 days per week to conduct audits or assist team members
Gather necessary information and escalate matters when equipment is not accounted for, according to standard operating procedures
Oversee operations workflow and assist the team with complex transactions and processes
Monitor and coordinate workflow and resolve escalated issues
Process and/or reconcile moderate- to high-risk, high-value transactions according to policies and procedures
Partner internally to identify, resolve, and provide guidance on escalations
Interact with external customers and third parties to complete transactions or resolve escalated issues
Coach team members and provide training
Lead team huddles, meetings, and continuous improvement sessions
Provide input on team member performance and development
Advise internal and external customers
Review processes and drive improvements and implementation
Update standard operating procedures
Participate in projects and serve as a subject matter resource
Review transactions and documents for completeness, accuracy, service-level conformance, and policy compliance
Participate in risk mitigation activities
Verify completeness and accuracy of procedures
Complete approximately 18 audits per month as a team across various markets and states

Requirements

What you’ll need

Based in the PNC Footprint
Expected to travel by vehicle and/or plane approximately 1–5 days per week to audit or assist team members with auditing
Preferred candidates will have floorplan dealership experience
Bachelor's degree
Less than 1 year of professional experience and/or successful completion of a formal development program typically required for this level
In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered
Ability to audit Commercial Equipment inventory, including tractors, forklifts, trucks, and trailers
Ability to ensure compliance with established policies and procedures
Accuracy and attention to detail
Effective communications
Ability to manage multiple priorities
Knowledge of operational functions, process management, standard operating procedures, and risk mitigation
No required certifications or licenses
No required or preferred language assessments
Must not require employment visa sponsorship; PNC will not participate in STEM OPT

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level
Incentive eligibility based upon company, business and/or individual performance
Remote work in select geographic locations, subject to approval by PNC