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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management, including product development, market analysis, and customer-focused quality assessments. Proficient in business acumen, collaboration, and problem-solving to drive innovative solutions and improve business outcomes.
Highest-signal resume keywords
Product ManagementMarket AnalysisBusiness AcumenCustomer SolutionsCollaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DevelopmentBusiness Case DevelopmentQuality AssessmentTrend AnalysisOperational Problem Solving
Soft Skills
Effective CommunicationCritical ThinkingDecision MakingDesign ThinkingInnovation
Industry Keywords
Merchant ServicesCustomer ExperienceSalesMarketingProduct Line Knowledge
About the role
Key responsibilities & impact- Review, analyze, and potentially lead initiatives for selecting, designing, developing, and promoting new or existing products
- Participate in customer-focused quality assessments and improvement processes
- Develop business cases, business plans, and roll-outs for less complex products or initiatives
- Analyze product, technology, and market trends and third-party requirements
- Design innovative features for new and existing products or enhancements
- Manage development, production, roll-out, pricing, or promotion of products and initiatives
- Recognize, anticipate, and resolve operational and process problems
- Work with sales, marketing, digital channel delivery, and internal and external partners
- Participate in client-facing activities throughout the product lifecycle
- Support risk management, compliance, and audit needs as part of the first line of defense
- Monitor and analyze business results and coordinate reporting
- Recommend product feature or marketing modifications to improve business, financial, and customer experience results
Requirements
What you’ll need- Experience within Merchant Services
- University/college degree typically required for roles at this level
- 3+ years of relevant/direct industry experience
- Comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree
- Knowledge of business objectives, customer solutions, marketing, product development, product management, and sales
- Competency in business acumen, collaboration, competitive environment, decision making and critical thinking, design thinking, effective communications, emerging technologies, innovation, product line knowledge, problem solving, producing results, and solutions development
- No required certifications
- No required licenses
- No required or preferred language assessments
- Must work from a quiet, secure, and confidential home-based workspace if approved for remote work
- PNC will not provide sponsorship for employment visas or participate in STEM OPT
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year
- 15 to 25 vacation days each year, depending on career level