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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving product strategy and execution, particularly in the transformation of offer platforms and the application of Generative AI and intelligent automation. Capable of translating innovative concepts into actionable business use cases and managing customer-focused solutions within a regulated environment.
Highest-signal resume keywords
Product Strategy DevelopmentGenerative AI FamiliarityPlatform Modernization ExperienceEnterprise Risk ManagementCustomer Experience Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementAI ApplicationAutomation ImplementationData IntegrationAPIs UnderstandingMVP DevelopmentProcess SimplificationDecisioning FrameworksSaaS PlatformsUser Experience Design
Soft Skills
AccountabilityPrioritizationCollaborationInnovation MindsetCommunication
Tools & Technologies
AI AgentsLLMsOrchestration ToolsData Visualization ToolsScrum Methodology
Certifications & Qualifications
CSPOSAFe POPM
Industry Keywords
Financial ServicesBankingMarTechOffer ManagementCustomer Decisioning
About the role
Key responsibilities & impact- Drive product strategy and execution for the transformation of offer platforms and related capabilities
- Identify and prioritize innovation opportunities beyond the core Offer Modernization roadmap
- Explore Agentic AI, Generative AI, intelligent automation, advanced decisioning, and emerging technologies
- Translate promising concepts into use cases, prototypes, MVPs, and production capabilities
- Challenge existing processes and identify opportunities to simplify, automate, standardize, or reimagine work
- Partner with architecture, engineering, data, AI, business, and control teams to assess feasibility, value, risk, and scalability
- Establish reusable capabilities and product patterns across offer types, products, channels, and customer journeys
- Modernize legacy platforms, processes, and workflows into simpler, scalable, and reusable capabilities
- Reduce complexity and manual effort to accelerate speed-to-market
- Identify practical opportunities for AI agents and intelligent automation to augment teams and orchestrate workflows
- Improve customer and employee experiences through more relevant and consistent offer capabilities
- Balance innovation with appropriate governance across Product, Technology, Data, Operations, Risk, and other stakeholders
- Establish measurable outcomes connecting transformation and innovation investments to customer, business, and operational impact
- Manage customer-focused solutions and enterprise risk in alignment with PNC's Enterprise Risk Management Framework
Requirements
What you’ll need- University / college degree, typically a Bachelor's degree
- 5+ years of industry-relevant experience
- In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered
- Experience in financial services, banking, MarTech, offer management, rewards, pricing, personalization, or customer decisioning
- Experience leading or contributing to large-scale platform modernization or transformation initiatives
- Familiarity with Generative AI and Agentic AI concepts, including AI agents, LLMs, orchestration, grounding/RAG, tool integration, and human-in-the-loop approaches
- Experience applying AI, automation, or emerging technologies to simplify processes, improve customer experiences, or increase operational efficiency
- Ability to translate innovative concepts into business use cases, MVPs, product capabilities, and actionable roadmaps
- Experience working with enterprise technology, architecture, data, AI/ML, and engineering teams from concept through implementation
- Understanding of APIs, enterprise data integrations, SaaS platforms, and modern technology architectures
- Familiarity with Responsible AI, data privacy, governance, risk, and control considerations in a highly regulated environment
- Preferred skills include accountability, customer solutions, data visualization, prioritization, Scrum, and User Experience (UX) Design
- Product Owner or Product Management certification such as CSPO or SAFe POPM is a plus, not required
- No required certifications
- No required licenses
- No required or preferred language assessments
- Must not require employment visa sponsorship; PNC will not provide sponsorship or participate in STEM OPT
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level and years of service
- Incentive eligible based upon company, business and/or individual performance
- Reasonable accommodations for applicants and qualified individuals with disabilities
