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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading payment modernization initiatives and managing complex technology programs within financial services, ensuring alignment with business objectives and regulatory requirements. Proficient in financial management, stakeholder communication, and risk management to drive successful program outcomes.
Highest-signal resume keywords
Payment ModernizationProgram ManagementFinancial ManagementStakeholder ManagementRisk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementProgram DeliveryBudgetingForecastingAgile MethodologyWaterfall MethodologyPayment ProcessingPayment EcosystemsTechnology TransformationPerformance Metrics
Soft Skills
CommunicationPresentationInfluencingProblem-SolvingTeam Leadership
Industry Keywords
Financial ServicesCorporate & Institutional BankingTreasury ManagementPayments RegulationsOperational Workflows
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Lead complex, enterprise-wide payment modernization programs supporting C&IB strategic objectives
- Manage interconnected projects and workstreams across business and technology organizations
- Develop and maintain program plans, schedules, milestones, dependencies, and delivery roadmaps
- Drive payment transformation execution aligned with business priorities and technology strategies
- Monitor program health, delivery metrics, risks, issues, and dependencies, escalating concerns as appropriate
- Ensure objectives, scope, timelines, and deliverables align with approved business outcomes
- Lead Go-to-Green planning and resolve critical execution challenges
- Oversee payment platform modernization and transformation initiatives
- Partner with payment product, operations, and technology teams to implement payment-processing enhancements
- Support initiatives involving ACH, wire transfers, real-time payments, digital payments, and payment infrastructure transformation
- Drive adoption of modern payment standards, operating models, and technology solutions
- Assess industry trends, regulatory requirements, and emerging payment technologies to inform strategy
- Improve scalability, resiliency, automation, and operational effectiveness within payment ecosystems
- Partner with senior leaders across C&IB, Technology, Operations, Finance, Risk, and Compliance
- Provide executive stakeholders with timely, transparent program-performance updates
- Lead governance forums, steering committees, executive reviews, and stakeholder meetings
- Influence strategic decisions through data-driven recommendations and executive-level communication
- Translate technical concepts and delivery risks into business-focused insights
- Develop and manage program budgets, forecasts, financial plans, and funding allocations
- Monitor financial performance, identify variances, and implement corrective actions
- Coordinate resource planning across technology and business teams
- Ensure adherence to TPMO methodologies, governance standards, enterprise controls, and PNC processes
- Identify, assess, and manage risks, assumptions, issues, decisions, and dependencies
- Partner with Risk, Compliance, Legal, and Audit teams on regulatory and control requirements
- Support audit reviews, remediation activities, and governance assessments
- Drive process improvements, lessons learned, and best practices across projects
- Develop reporting and governance processes that improve transparency and decision-making
- Measure program outcomes using performance metrics and business value indicators
- Lead cross-functional program/project teams supporting corporate strategy
- Evaluate program implementation and effectiveness and recommend enhancements
- Team with service partners to ensure seamless delivery across distribution channels
Requirements
What you’ll need- Project, program, portfolio, or technology delivery management experience
- Demonstrated experience leading large-scale strategic initiatives within financial services or banking organizations
- Experience delivering payment modernization, payments transformation, or payment technology initiatives
- Strong understanding of payment ecosystems, including ACH, wire transfers, real-time payments, payment processing, and related operational workflows
- Experience managing complex technology programs involving multiple stakeholders, dependencies, and delivery teams
- Strong financial management, budgeting, forecasting, and resource planning capabilities
- Exceptional communication, presentation, stakeholder management, and influencing skills
- Experience leading Agile, Waterfall, and hybrid delivery methodologies
- Demonstrated ability to manage risks, resolve issues, and drive execution within highly regulated environments
- Experience supporting Corporate & Institutional Banking or Treasury Management organizations preferred
- Knowledge of payments regulations, industry standards, and risk management practices
- Prior experience managing large-scale technology transformation programs in the financial services industry
- University/college degree typically required; Bachelor's education listed
- 5+ years of industry-relevant experience
- A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree
- No required certifications
- No required licenses
- PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level
- Paid time off based on years of service