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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative support capabilities, including managing calendars, processing invoices, and handling onboarding paperwork. Proficient in data analytics, operational performance, and regulatory compliance to optimize workforce management.
Highest-signal resume keywords
Office Administration ExperienceCalendaring ExperienceData AnalyticsEffective CommunicationsAttention To Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Expense ReportingBusiness ReportingProcess ControlWorkforce OptimizationCompetitor Analysis
Soft Skills
Ability To Manage Multiple Priorities
Tools & Technologies
Desktop ToolsGeneral Computer Competencies
Industry Keywords
Regulatory ComplianceEnterprise Risk Management Framework
About the role
Key responsibilities & impact- Provide day-to-day administrative support for a particular region or regions
- Support regional and market leadership by preparing and distributing business reports
- Act as a communication point of contact and gather business-specific feedback
- Serve as proxy for expense reports and expense requests
- Manage calendars
- Submit work requests and process invoices
- Ensure vacation, time, and attendance are entered into the appropriate database
- Respond to and route customer concerns to appropriate ecosystem partners
- Assist branches with staffing issues and distribution lists
- Assist with new hire paperwork and onboarding
- Enroll and track branch employees in training classes
- Create job requisitions for new employees
- Apply customer-focused practices and manage business risks in accordance with PNC's Enterprise Risk Management Framework
Requirements
What you’ll need- Associate's or equivalent degree as well as related experience or product knowledge
- Typically requires 3+ years experience
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
- Knowledge of competitor analysis, data analytics, operational performance, process control, regulatory compliance, and workforce optimization
- Accuracy and attention to detail
- Calendaring experience
- Desktop tools and general computer competencies
- Effective communications
- Ability to manage multiple priorities
- Office administration experience
- No required certifications
- No required licenses
- No required or preferred language assessments
- Must be eligible to work without employment visa sponsorship; PNC will not provide sponsorship or participate in STEM OPT
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension and stock purchase plans
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- Between 15 to 25 vacation days each year, depending on career level
- Additional time off based on years of service
