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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative support capabilities, including effective communication, attention to detail, and proficiency in managing multiple priorities. Familiarity with office administration processes and tools is essential for success in this role.
Highest-signal resume keywords
Office AdministrationEffective CommunicationsAttention to DetailManaging Multiple PrioritiesDesktop Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CalendaringData AnalyticsOperational PerformanceProcess ControlRegulatory ComplianceWorkforce OptimizationExpense ReportingCustomer SupportOnboardingReport Preparation
Soft Skills
CommunicationAttention to Detail
Tools & Technologies
Desktop ToolsDatabase Management
Industry Keywords
Administrative SupportCustomer-Focused Decision-MakingEnterprise Risk ManagementStaffing IssuesTraining Classes
About the role
Key responsibilities & impact- Provide day-to-day administrative support for a particular region or regions
- Prepare and distribute reports for regional/market leadership
- Act as a communication point of contact and gather business-specific feedback
- Serve as proxy for expense reports and expense requests
- Manage calendars
- Submit work requests and process invoices
- Ensure vacation, time, and attendance are entered into the appropriate database
- Respond to and route customer concerns to appropriate ecosystem partners
- Assist branches with staffing issues and distribution lists
- Assist with new-hire paperwork and onboarding
- Enroll and track branch employees in training classes
- Create job requisitions for new employees
- Support customer-focused decision-making and enterprise risk management practices
Requirements
What you’ll need- Associates or equivalent degree, or a comparable combination of education, job-specific certification(s), and experience may be considered in lieu of a degree
- Typically requires 3+ years experience
- Related experience or product knowledge
- Appropriate knowledge, skills, and abilities for the role
- Accuracy and Attention to Detail
- Calendaring
- Desktop Tools
- Effective Communications
- General Computer Competencies
- Managing Multiple Priorities
- Office Administration
- Preferred skills: Competitor Analysis, Data Analytics, Operational Performance, Process Control, Regulatory Compliance, Workforce Optimization
- No required certifications
- No required licenses
- No required or preferred language assessments
- PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- Between 15 to 25 vacation days each year, depending on career level
- Additional time off based on years of service
