Regional Sales Leader – Business Banking

PNC

. Manage and direct a team to achieve business results and customer experience goals .

Posted 11/4/2026full-timeTroy • Michigan • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing teams to achieve business results and customer experience goals, with a strong focus on account management, client prospecting, and risk management. Proven ability to develop staff, drive performance, and connect strategy to daily operations.

Highest-signal resume keywords

Team ManagementAccount ManagementSales ManagementRisk ManagementClient Prospecting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementSales PlanningCredit FundamentalsRisk MitigationNegotiationSales Opportunity IdentificationPerformance ManagementStrategy ExecutionCustomer Relationship ManagementCompetitive Analysis

Soft Skills

Effective CommunicationConflict ManagementDecision MakingCritical ThinkingMotivational Leadership

Tools & Technologies

Sales ToolsReporting Tools

Industry Keywords

Customer ExperienceRegulatory ComplianceOperational RiskCredit RiskFederal Deposit Insurance ActSAFE ActFINRA

About the role

Key responsibilities & impact

Manage and direct a team to achieve business results and customer experience goals
Oversee execution of strategy
Lead and coordinate daily customer and prospect management activities
Coach and manage team members to defined strategies and tactics
Attract new customers and grow existing customer relationships
Develop and oversee account and sales plans
Manage risk/return and drive quality for new and existing clients
Identify and mitigate regulatory, reputational, operational, and credit risks
Build and manage senior internal and external relationships, including community and industry relationships
Acquire new clients and expand existing clients
Bring PNC's full range of products and services to clients
Use reporting and sales tools to identify and convert sales opportunities
Develop team members and monitor progress against individual goals
Motivate and develop staff, acquire top talent, and manage performance issues
Plan, organize, direct, analyze, and evaluate staff and processes
Connect strategy to day-to-day activities and regularly update the team
Coach team members on analyzing, evaluating, and mitigating credit risk and leading others on credit requests

Requirements

What you’ll need

University/college degree typically required for roles at this level
Bachelor's degree listed under Education
Typically 8+ years of industry experience
At least 5 years of prior management experience typically required
In lieu of a degree, comparable combination of education, job-specific certification(s), and experience, including military service, may be considered
Knowledge of account management, client prospecting, competitive advantages, customer relationships, identifying sales opportunities, negotiation, and results orientation
Competencies in conflict management, decision making and critical thinking, effective communications, managing multiple priorities, sales management, and selling
Advanced knowledge of credit fundamentals and internal credit policies
No required certifications
No required licenses
No required or preferred language assessments
Must be able to satisfy Section 19 of the Federal Deposit Insurance Act requirements and, for any registered role, SAFE Act and/or FINRA requirements

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level
Additional time off based on years of service