Relationship Manager I – Business Banking

PNC

. Manage relationships with new and existing business-banking clients in a book of business .

Posted 9/24/2026full-timeHouston • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management, financial analysis, and credit processes to drive sales growth and enhance customer engagement. Proficient in identifying sales opportunities and managing a book of business while mitigating risks.

Highest-signal resume keywords

Client Relationship ManagementFinancial AnalysisCredit ProcessesSales Opportunity IdentificationBusiness Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credit ProductsRisk ManagementSales GrowthMarket Share ExpansionClient Engagement

Soft Skills

Effective CommunicationDecision MakingCritical ThinkingCustomer Experience ManagementProspecting and Selling

Tools & Technologies

Sales ToolsReporting Tools

Industry Keywords

Book of Business ManagementClient Relationship BuildingCustomer EngagementFinancial Well-BeingRegulatory Risk Mitigation

About the role

Key responsibilities & impact

Manage relationships with new and existing business-banking clients in a book of business
Grow sales, revenue, and market share while meeting relevant sales goals
Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet
Originate, analyze, negotiate, and document credit and non-credit products and services
Manage risk and return and maintain quality for new and existing clients
Identify and mitigate regulatory, reputational, operational, and credit risks
Provide ideas and insights based on clients’ needs and financial well-being
Increase client engagement and loyalty
Build internal and external community and industry relationships to acquire and expand clients
Present PNC’s full range of products and services
Use reporting and sales tools to identify and convert sales opportunities
Analyze, evaluate, and mitigate credit risk using credit fundamentals and internal credit policies

Requirements

What you’ll need

University/college degree typically required
3+ years of relevant/direct industry experience
In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered
Knowledge of book of business management
Client relationship building
Credit processes and credit products
Customer engagement
Financial analysis
Identifying sales opportunities
Business acumen
Client relationship management
Customer experience management
Decision making and critical thinking
Effective communications
Prospecting and selling
Tech savvy
Must not require employment visa sponsorship
No required certifications or licenses

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level
Additional paid time off based on years of service