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PNC

Relationship Manager I – Business Banking

PNC

. Manage relationships with new and existing clients in a book of business to grow sales, revenue, and market share .

Posted 10/6/2026full-timeToledo • Ohio • United StatesMid-LevelSenior💰 $75,000 - $125,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in client relationship management, financial analysis, and credit processes to drive sales and revenue growth. Proficient in identifying sales opportunities and mitigating risks while providing tailored cash flow solutions to businesses.

Highest-signal resume keywords
Client Relationship ManagementFinancial AnalysisCredit Processes KnowledgeSales Opportunity IdentificationBusiness Acumen

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Financial Analysis SkillsCredit Processes KnowledgeCash Flow SolutionsRisk MitigationSales Techniques
Soft Skills
Effective Communication SkillsDecision-Making SkillsCritical-Thinking SkillsRelationship-Building SkillsCustomer Engagement Skills
Tools & Technologies
Sales ToolsReporting Tools
Industry Keywords
Client EngagementMarket Share GrowthCredit Risk AnalysisOperational Risk ManagementRegulatory Compliance

About the role

Key responsibilities & impact
  • Manage relationships with new and existing clients in a book of business to grow sales, revenue, and market share
  • Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet
  • Originate, analyze, negotiate, and document credit and non-credit products and services
  • Manage risk/return and ensure quality for new and existing clients
  • Identify and mitigate regulatory, reputational, operational, and credit risks
  • Provide ideas and insights based on clients’ needs and financial well-being
  • Increase client engagement and loyalty
  • Build internal and external networks, including community and industry relationships, to acquire and expand clients
  • Present the full range of PNC products and services
  • Leverage reporting and sales tools to identify and convert sales opportunities
  • Work with internal service partners to onboard and expand the business portfolio
  • Develop and cultivate Center of Influence relationships to meet and exceed sales goals and business objectives
  • Provide cash flow solutions to businesses with annual sales from $2 million to $10 million

Requirements

What you’ll need
  • University/college degree typically required
  • 3+ years of relevant/direct industry experience
  • Comparable combination of education, job-specific certification(s), and experience, including military service, may be considered in lieu of a degree
  • Knowledge of business acumen and cash flow solutions
  • Client relationship management and relationship-building skills
  • Credit processes and credit products knowledge
  • Financial analysis skills
  • Customer engagement skills
  • Ability to identify sales opportunities
  • Business acumen
  • Decision-making and critical-thinking skills
  • Effective communication skills
  • Prospecting and selling skills
  • Tech savvy
  • Ability to analyze, evaluate, and mitigate credit risk using credit fundamentals and internal credit policies
  • No required certifications or licenses
  • No required or preferred language assessments
  • Must be based in the listed Ohio locations / Toledo market
  • PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position

Benefits

Comp & perks
  • Medical/prescription drug coverage with a Health Savings Account feature
  • Dental and vision options
  • Employee and spouse/child life insurance
  • Short- and long-term disability protection
  • 401(k) with PNC match
  • Pension plan
  • Stock purchase plan
  • Dependent care reimbursement account
  • Back-up child/elder care
  • Adoption, surrogacy, and doula reimbursement
  • Educational assistance, including select programs fully paid
  • Robust wellness program with financial incentives
  • Maternity and/or parental leave
  • Up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • 15 to 25 vacation days each year, depending on career level
  • Additional vacation based on years of service
  • Incentive-eligible compensation based upon company, business and/or individual performance