Relationship Manager I – Business Banking

PNC

. Manage relationships with new and existing clients in a book of business .

Posted 10/9/2026full-timeAustin • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, financial analysis, and risk assessment while effectively driving sales growth and client engagement. Proficient in originating, analyzing, negotiating, and documenting credit and non-credit products and services.

Highest-signal resume keywords

Client Relationship ManagementFinancial AnalysisCredit Risk AssessmentSales Growth StrategiesRegulatory Risk Mitigation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial AnalysisCredit FundamentalsCredit Risk AssessmentNegotiation SkillsSales StrategiesRisk ManagementClient AcquisitionClient RetentionMarket Share GrowthDocumentation of Financial Products

Soft Skills

Effective CommunicationDecision-MakingCritical ThinkingRelationship-BuildingBusiness Acumen

Tools & Technologies

Sales ToolsReporting Tools

Industry Keywords

Enterprise Risk ManagementOperational RiskReputational RiskRegulatory ComplianceCustomer Experience Management

About the role

Key responsibilities & impact

Manage relationships with new and existing clients in a book of business
Grow sales, revenue, and market share while pursuing relevant sales goals
Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet
Originate, analyze, negotiate, and document credit and non-credit products and services
Manage risk/return and drive quality for new and existing clients
Identify and mitigate regulatory, reputational, operational, and credit risks
Provide ideas and insights based on clients’ needs and financial well-being
Increase client engagement and loyalty
Build internal and external networks, including community and industry relationships
Acquire new clients and expand existing relationships
Present PNC’s full range of products and services
Use reporting and sales tools to identify and convert sales opportunities
Analyze, evaluate, and mitigate credit risk using credit fundamentals and internal credit policies
Deliver customer-focused solutions and manage risks in accordance with PNC’s Enterprise Risk Management Framework

Requirements

What you’ll need

University/college degree typically required for roles at this level
3+ years of relevant/direct industry experience
Comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree
Knowledge of credit fundamentals and internal credit policies
Ability to perform financial analysis
Ability to originate, analyze, negotiate, and document credit and non-credit products and services
Ability to assess and mitigate regulatory, reputational, operational, and credit risks
Client relationship management and relationship-building skills
Prospecting and sales skills
Decision-making and critical-thinking skills
Effective communication skills
Business acumen and customer experience management skills
Tech-savvy
No required certifications
No required licenses
No required or preferred language assessments
Must not be prohibited from employment under Section 19 of the Federal Deposit Insurance Act

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level
Additional time off based on years of service