Relationship Manager I – Business Banking

PNC

. Manage relationships with new and existing clients in a book of business .

Posted 10/6/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, financial analysis, and credit processes to drive sales growth and enhance client engagement. Proficient in identifying sales opportunities and mitigating risks while maintaining compliance with regulatory standards.

Highest-signal resume keywords

Client Relationship ManagementFinancial AnalysisCredit ProcessesSales Opportunity IdentificationBusiness Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credit ProductsSales GrowthRisk ManagementRevenue GenerationMarket Share ExpansionClient EngagementSales Tools ProficiencyCredit Risk AnalysisNegotiation SkillsDocumentation Skills

Soft Skills

Effective CommunicationDecision MakingCritical ThinkingCustomer Experience ManagementProspecting

Industry Keywords

Book of Business ManagementRegulatory ComplianceOperational RiskReputational RiskFinancial Well-Being

About the role

Key responsibilities & impact

Manage relationships with new and existing clients in a book of business
Grow sales, revenue, and market share against relevant sales goals
Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet
Originate, analyze, negotiate, and document credit and non-credit products and services
Manage risk/return and drive quality for new and existing clients
Identify and mitigate regulatory, reputational, operational, and credit risks
Provide ideas and insights based on client needs and financial well-being
Increase client engagement and loyalty
Build internal and external community and industry relationships
Acquire new clients and expand existing relationships
Present PNC's full range of products and services
Use reporting and sales tools to identify and convert sales opportunities
Analyze, evaluate, and mitigate credit risk using credit fundamentals and internal credit policies

Requirements

What you’ll need

University/college degree typically required
3+ years of relevant/direct industry experience
Comparable combination of education, job-specific certification(s), and experience, including military service, may be considered in lieu of a degree
Knowledge of book of business management
Client relationship building skills
Knowledge of credit processes and credit products
Customer engagement skills
Financial analysis skills
Ability to identify sales opportunities
Competencies in business acumen, client relationship management, customer experience management, decision making and critical thinking, effective communications, prospecting, selling, and technology
No required certifications
No required licenses
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position
Position subject to Section 19 of the Federal Deposit Insurance Act and, for registered roles, the SAFE Act and/or FINRA requirements regarding certain criminal history

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level and years of service