Relationship Manager II – Business Banking

PNC

. Coordinate relationship management activities with new and existing clients in a book of business .

Posted 9/22/2026full-timeColorado Springs • Colorado • United StatesMid-LevelSenior💰 $100,100 - $185,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, credit risk analysis, and sales growth strategies. Proven ability to leverage financial insights to enhance client engagement and drive revenue.

Highest-signal resume keywords

Client Relationship ManagementCredit Risk AnalysisSales Growth StrategiesFinancial AnalysisDecision Making

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Credit ProcessesCredit ProductsFinancial AnalysisSales Opportunity IdentificationRisk Management

Soft Skills

Effective CommunicationCritical ThinkingCustomer Experience ManagementBusiness AcumenProspecting

Tools & Technologies

Sales ToolsReporting Tools

Industry Keywords

Book of BusinessClient EngagementRegulatory RiskOperational RiskReputational Risk

About the role

Key responsibilities & impact

Coordinate relationship management activities with new and existing clients in a book of business
Grow sales, revenue, and market share while meeting relevant sales goals
Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet
Originate, analyze, negotiate, and document credit and non-credit products and services
Manage risk/return and drive quality for new and existing clients
Identify and mitigate regulatory, reputational, operational, and credit risks
Provide ideas and insights based on client needs and financial well-being
Increase client engagement and loyalty
Build and manage internal and external relationships, including community and industry relationships
Acquire new clients and expand existing relationships
Present PNC's full range of products and services
Leverage reporting and sales tools to identify and convert sales opportunities
Analyze, evaluate, and mitigate credit risk for more complex credit requests

Requirements

What you’ll need

University / college degree typically required
5+ years of industry-relevant experience
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Bachelor's degree listed under Education
Knowledge of advanced credit fundamentals and internal credit policies
Ability to analyze, evaluate, and mitigate credit risk for more complex credit requests
Skills in book of business, client relationship building, credit processes, credit products, customer engagement, decision making, financial analysis, and identifying sales opportunities
Competencies in business acumen, client relationship management, customer experience management, decision making and critical thinking, effective communications, prospecting, selling, and tech savvy
No required certifications or licenses
No required or preferred language assessments
Must not require employment visa sponsorship; PNC will not participate in STEM OPT for this position
Subject to Section 19 of the Federal Deposit Insurance Act and, for registered roles, the SAFE Act and/or FINRA requirements regarding certain criminal history

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level and years of service