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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management, financial analysis, and credit risk evaluation, with a strong focus on business banking and sales growth. Proven ability to build and maintain client relationships while effectively mitigating risks and enhancing customer engagement.
Highest-signal resume keywords
Client Relationship ManagementCredit Risk EvaluationFinancial AnalysisSales GrowthBusiness Banking Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credit Processes KnowledgeFinancial AnalysisSales Opportunity IdentificationRisk MitigationClient Engagement
Soft Skills
Effective CommunicationDecision MakingCritical ThinkingCustomer Experience ManagementProspecting and Selling
Tools & Technologies
Sales ToolsReporting Tools
Industry Keywords
Book of Business ExperienceBusiness BankingPNC Products and ServicesSection 19 Compliance
About the role
Key responsibilities & impact- Coordinate relationship management activities with new and existing clients in a book of business
- Grow sales, revenue, and market share while meeting relevant sales goals
- Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet
- Originate, analyze, negotiate, and document credit and non-credit products and services
- Manage risk/return and quality for new and existing clients
- Identify and mitigate regulatory, reputational, operational, and credit risks
- Provide ideas and insights based on clients’ needs and financial well-being
- Increase client engagement and loyalty
- Build and manage internal and external relationships, including community and industry relationships
- Acquire new clients and expand existing clients
- Present the full range of PNC products and services
- Use reporting and sales tools to identify and convert sales opportunities
- Analyze, evaluate, and mitigate credit risk for more complex credit requests using advanced credit fundamentals and internal credit policies
Requirements
What you’ll need- University / college degree typically required
- 5+ years of industry-relevant experience
- In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered
- Knowledge of business banking in the $2MM-$10MM segment
- Book of business experience
- Client relationship building
- Credit processes and credit products knowledge
- Customer engagement
- Financial analysis
- Identifying sales opportunities
- Business acumen
- Client relationship management
- Customer experience management
- Decision making and critical thinking
- Effective communications
- Prospecting and selling
- Tech savvy
- Ability to analyze, evaluate, and mitigate credit risk for more complex credit requests
- Must meet Section 19 of the Federal Deposit Insurance Act requirements
- PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- Between 15 to 25 vacation days each year, depending on career level
- Additional benefits based on years of service
