Sales and Client Experience Specialist

PNC

. Support execution of sales and customer experience strategies .

Posted 10/16/2026full-timeUnited StatesMid-LevelSenior💰 $70,125 - $116,875 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in executing sales and customer experience strategies, with a focus on revenue acquisition, growth, and retention. Proven ability to coach and develop frontline employees while communicating results and best practices effectively.

Highest-signal resume keywords

Sales Strategy ExecutionCustomer Experience ImprovementPerformance CoachingStakeholder CoordinationRevenue Growth Initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Tactics DevelopmentPerformance MonitoringData AnalysisRevenue Acquisition StrategiesCross-Channel Experience Implementation

Soft Skills

Communication SkillsCoaching AbilityAnalytical ThinkingProblem-SolvingCollaboration

Industry Keywords

Consumer Financial Protection BureauFederal Deposit Insurance ActSAFE ActFINRA RequirementsBackground Checks

About the role

Key responsibilities & impact

Support execution of sales and customer experience strategies
Execute tactics across one or more channels
Support development of tactics aligned with strategic priorities
Implement initiatives for revenue acquisition, growth, retention, and cross-channel experiences
Identify performance variability through observation and coaching
Recommend actions to management to address performance gaps
Direct development and delivery of readiness materials for sales and client experience initiatives
Coordinate execution of sales and customer experience strategies and tactics with key stakeholders
Monitor, observe, and coach frontline employees
Communicate results and best practices
Make recommendations to management

Requirements

What you’ll need

University/college degree typically required
3+ years of relevant/direct industry experience
Comparable combination of education, job-specific certification(s), and experience, including military service, may be considered in lieu of a degree
Bachelor's education
Candidates may be subject to additional background checks required by Consumer Financial Protection Bureau regulations
No required certifications
No required or preferred language assessments
Must not be disqualified under Section 19 of the Federal Deposit Insurance Act or, for registered roles, the SAFE Act and/or FINRA requirements
No employment visa sponsorship or STEM OPT participation

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level and years of service