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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced knowledge of credit fundamentals and internal credit policies while effectively leading a team of Business Banking Relationship Managers to achieve business results and enhance customer experience. Capable of developing staff, managing performance, and mitigating various risks associated with client relationships.
Highest-signal resume keywords
Team LeadershipCredit Risk AnalysisSales Strategy DevelopmentClient Relationship ManagementPerformance Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credit FundamentalsSales PlanningRisk ManagementCustomer Experience GoalsSales Tools Utilization
Soft Skills
CoachingTeam DevelopmentCommunicationOrganizational Skills
Industry Keywords
Business BankingRegulatory ComplianceOperational RiskReputational RiskCredit Policies
About the role
Key responsibilities & impact- Lead and direct a team of virtual Business Banking Relationship Managers
- Manage team activities involving customer and prospect relationships
- Achieve business results and customer experience goals
- Coach and manage team members against defined sales strategies and tactics
- Develop and oversee account and sales plans
- Manage risk/return and quality for new and existing clients
- Identify and mitigate regulatory, reputational, operational, and credit risks
- Build senior internal and external relationships to acquire and expand client relationships
- Promote PNC's full range of products and services
- Use reporting and sales tools to identify and convert sales opportunities
- Develop staff, acquire talent, and manage performance issues
- Plan, organize, direct, analyze, and evaluate staff and processes
- Coach team members on credit-risk analysis, evaluation, mitigation, and credit requests
- Connect strategy to daily activities and regularly update the team
Requirements
What you’ll need- University / college degree typically required; Bachelor's education listed
- 8+ years of industry experience typically required
- At least 5 years of prior management experience typically required
- Comparable combination of education, job-specific certification(s), and experience, including military service, may be considered in lieu of a degree
- Advanced knowledge of credit fundamentals and internal credit policies
- No required certifications
- No required licenses
- No required or preferred language assessments
- Must not require employment visa sponsorship; PNC will not participate in STEM OPT
- Subject to Section 19 of the Federal Deposit Insurance Act and, for registered roles, the SAFE Act and/or FINRA requirements
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension and stock purchase plans
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level
- Incentive-eligible compensation based upon company, business and/or individual performance
