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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and management capabilities with a focus on achieving business results and enhancing customer experience. Proven ability to develop and execute sales strategies, manage risks, and build high-performing teams.
Highest-signal resume keywords
Leadership ExperienceSales ManagementAccount ManagementClient ProspectingRisk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales StrategiesAccount ManagementClient ProspectingNegotiationSales Management
Soft Skills
Conflict ManagementEffective CommunicationDecision MakingManaging Multiple PrioritiesMotivating Staff
Tools & Technologies
Sales ToolsReporting Tools
Industry Keywords
Business ResultsCustomer ExperienceRisk ManagementOperational RiskHuman Capital Risk
About the role
Key responsibilities & impact- Manage and direct teams to achieve business results and customer experience goals
- Handle direct sales and client responsibilities as applicable
- Manage individual contributors and other managers
- Oversee team financial results
- Participate in and drive development of goals and strategies
- Lead and influence teams to achieve objectives
- Monitor business results and metrics and adapt sales strategies and tactics
- Develop and oversee execution of account and sales plans
- Manage risk/return and drive quality for new and existing clients
- Identify, manage, and mitigate regulatory, reputational, operational, credit, and human capital risks
- Serve as an escalation point for risk management topics and coordinate problem solving
- Build senior internal and external relationships to acquire new clients and expand existing clients
- Lead teams in delivering PNC's full range of products and services to clients
- Leverage reporting and sales tools to identify and coach teams on sales opportunities
- Develop team members and support development of other managers
- Identify high-potential employees and create high-performing teams
- Motivate and develop staff, acquire and retain talent, and manage performance issues
- Plan, organize, direct, analyze, and evaluate staff and processes
- Connect strategy to day-to-day activities and regularly update the team
Requirements
What you’ll need- University/college degree typically required; Bachelor's listed under Education
- Industry-relevant experience typically 8+ years
- At least 5 years of prior management experience typically required
- Proven leadership experience with a moderate to large scope of responsibility required
- Appropriate knowledge, skills, and abilities for the role
- Preferred skills: Account Management, Client Prospecting, Competitive Advantages, Customer Relationships, Identifying Sales Opportunities, Negotiation, Results-Oriented
- Competencies: Conflict Management, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Sales Management, Selling
- No required certifications
- No required licenses
- No required or preferred language assessments
- Must not have disqualifying criminal history under applicable FDIA, SAFE Act, and/or FINRA requirements
- PNC will not provide sponsorship for employment visas or participate in STEM OPT
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level
- Additional paid time off based on years of service