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PNC

Senior Business Analyst – Retail Bank Operations

PNC

. Research, discover, collect, and interpret business requirements .

Posted 10/2/2026full-timeUnited StatesSenior💰 $52,500 - $105,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business analysis, including requirements gathering, process management, and data analytics. Proficient in consulting with clients to enhance business processes and facilitate effective decision-making.

Highest-signal resume keywords
Business Requirements AnalysisData AnalyticsProject ManagementProcess ManagementConsulting

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Requirements AnalysisData ModelingBusiness AssessmentEffectiveness MeasurementWorkflow AnalyticsGap AnalysisProcess ModelingWaterfall ModelAnalytical ThinkingManagement Reporting
Soft Skills
Problem SolvingDecision MakingPrioritization
Industry Keywords
Business ProcessesBusiness DesignInformation CaptureConsultingStakeholder Communication

About the role

Key responsibilities & impact
  • Research, discover, collect, and interpret business requirements
  • Participate in developing and reviewing processes and procedures, workflow analytics, and reporting
  • Consult with clients on business designs, problem solving, and business analysis to support project management
  • Develop and maintain applicable policy and procedure documentation
  • Independently obtain and identify business requirements needed to carry out and improve business processes
  • Provide expertise and problem-solving support to clients and technology teams throughout the business analysis process
  • Partner with experts and business stakeholders to translate business needs, processes, and procedures
  • Communicate moderately complex business requirements to stakeholders and technology teams
  • Provide gap analysis and facilitate future business process modeling for clients
  • Occasionally provide off-shift night and weekend support

Requirements

What you’ll need
  • University / college degree typically required, or a comparable combination of education, job specific certification(s), and experience may be considered in lieu of a degree
  • Bachelor's degree
  • 2+ years of relevant professional experience
  • Knowledge of business needs and business processes
  • Data analytics
  • Decision making
  • Management reporting
  • Prioritization
  • Waterfall Model
  • Analytical thinking
  • Business assessment
  • Consulting
  • Effectiveness measurement
  • Information capture
  • Data, process, events, and objects modeling
  • Problem solving
  • Process management
  • Project management
  • Requirements analysis
  • Software product business knowledge
  • Must not require employment visa sponsorship; PNC will not participate in STEM OPT for this position

Benefits

Comp & perks
  • Medical/prescription drug coverage with a Health Savings Account feature
  • Dental and vision options
  • Employee and spouse/child life insurance
  • Short- and long-term disability protection
  • 401(k) with PNC match
  • Pension plan
  • Stock purchase plan
  • Dependent care reimbursement account
  • Back-up child/elder care
  • Adoption, surrogacy, and doula reimbursement
  • Educational assistance, including select programs fully paid
  • Robust wellness program with financial incentives
  • Maternity and/or parental leave
  • Up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • Between 15 to 25 vacation days each year, depending on career level