Senior Client Solution Specialist

PNC

. Provide sales, service, and execution support for new and ongoing client relationships .

Posted 9/17/2026full-timeCoral Gables • Florida • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management, sales support, and risk assessment aligned with PNC's Enterprise Risk Management Framework. Proficient in document preparation, accuracy verification, and effective communication to manage multiple priorities and client interactions.

Highest-signal resume keywords

Client Relationship ManagementRisk AssessmentSales SupportDocument PreparationEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Document VerificationCustomer Support PoliciesProblem Management ProcessSales AdministrationTransaction Detail Management

Soft Skills

Attention to DetailDecision MakingCritical ThinkingFlexibilityAdaptability

Industry Keywords

Customer-Focused PracticesEnterprise Risk Management FrameworkClient InteractionsImplementation PlansProcessing Compliance

About the role

Key responsibilities & impact

Provide sales, service, and execution support for new and ongoing client relationships
Serve as a customer solutions resource
Gather required documentation
Prepare, review, and verify documents and relevant information for accuracy
Perform common processing in compliance with standard regulations and processes
Administer implementation plans and related client interactions as needed
Act as a point of contact for clients, client teams, or service partners
Escalate client implementation and servicing issues as necessary
Initiate, update, and verify client, account, or transaction details in relevant systems and applications
Provide reports as needed
Serve as a peer resource and perform general administrative support as needed
Apply customer-focused practices and manage risks aligned with PNC's Enterprise Risk Management Framework

Requirements

What you’ll need

Associates or equivalent degree as well as related experience or product knowledge
Typically requires 4+ years of related business or functional experience
In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered
Knowledge of customer-focused values and practices
Ability to assess and effectively manage risks in accordance with PNC's Enterprise Risk Management Framework
Accuracy and attention to detail
Knowledge of customer support policies, standards, and procedures
Decision making and critical thinking
Effective communications
Flexibility and adaptability
Ability to manage multiple priorities
Problem management process knowledge
Knowledge of products and services
Sales support and administration
No required certifications or licenses
No required or preferred language assessments
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level
Years-of-service-related paid time off