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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and implementing technology solutions for Learning & Talent Development, with a strong focus on evaluating learning technologies and enhancing learner experiences. Proficient in collaborating with diverse stakeholders and applying responsible technology practices.
Highest-signal resume keywords
Learning Management SystemsWeb-Based Training TestingAdult Learning PrinciplesAnalytical SkillsTechnology Evaluation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technology Solutions DevelopmentLearning Technology ImplementationUsability TestingCompletion Tracking EvaluationAI Utilization in LearningDigital Learning KnowledgeContent Development EvaluationResearch SkillsProblem-SolvingCritical Thinking
Soft Skills
Interpersonal CommunicationVerbal CommunicationWritten CommunicationCollaborationAdaptability
Tools & Technologies
Learning TechnologiesAI ToolsDigital Learning PlatformsLearning ApplicationsTraining Software
Industry Keywords
Learning & Talent DevelopmentTraining EnvironmentResponsible Technology PracticesData SecurityPrivacy
About the role
Key responsibilities & impact- Consult on, develop, test, and implement technology solutions supporting Learning & Talent Development
- Liaise between technology teams, learning professionals, and internal partners
- Translate business, learning, and end-user needs into practical solutions
- Test web-based training and learning technologies for functionality, usability, learner experience, completion tracking, and deployment
- Implement, administer, troubleshoot, maintain, and continuously improve learning applications and solutions
- Evaluate technology solutions from technical and learner-experience perspectives
- Research emerging technologies, including AI, to improve learning experiences, operations, and technology-enabled processes
- Explore and test responsible AI uses for content development, learner support, personalization, administration, and workflow improvement
- Evaluate AI-generated content and recommendations for accuracy, quality, relevance, bias, and alignment with learning objectives
- Collaborate with learning professionals, technology teams, and stakeholders from concept through implementation
- Identify opportunities to improve organizational use of learning technologies
- Support learning and talent development initiatives, programs, processes, and policies
- Design, develop, and deliver learning and talent development programs to live audiences in person and virtually
- Provide classroom instruction to employees, managers, and senior leaders
- Monitor progress and evaluate learning and talent development strategy effectiveness
- Develop strategic relationships with internal and external partners
- Apply current trends, improve tools, and foster a growth mindset
Requirements
What you’ll need- Bachelor's degree required
- Typically 2+ years of relevant professional experience
- In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered
- Experience supporting technology within a Learning & Talent Development, training, or similar environment
- General technology knowledge combined with understanding of digital learning and learning technologies
- Experience testing web-based training or digital learning experiences
- Understanding of adult learning principles
- Knowledge of Learning Management Systems and related learning technologies
- Ability to evaluate learning solutions for functionality, usability, accessibility, learner experience, and completion tracking
- Strong analytical, research, critical-thinking, problem-solving, verbal, written, and interpersonal communication skills
- Ability to communicate effectively with learning professionals, technical teams, and business partners
- Ability to work independently while collaborating across teams
- Ability to manage ambiguity and changing priorities
- Ability to learn and use new software, tools, and technologies, including AI, while critically evaluating results
- Ability to distinguish when technology or automation is appropriate versus process improvement or human expertise
- Knowledge of responsible technology practices, including data security, privacy, and handling sensitive information
- No employment visa sponsorship or STEM OPT participation
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level
- Additional vacation based on years of service
- In-office company culture with workplace support and balance