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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management, including managing multiple concurrent projects, stakeholder coordination, and risk management. Proficient in developing and delivering learning and talent development programs while ensuring compliance with organizational standards and operational accuracy.
Highest-signal resume keywords
Project Management ExperienceQuality Assurance and Quality ControlMicrosoft 365 ProficiencyLearning Management System AdministrationRisk and Compliance Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementQuality AssuranceQuality ControlData AnalysisProcess AutomationAnalytical SkillsCritical ThinkingLearning Program DevelopmentRisk ManagementStakeholder Coordination
Soft Skills
Organizational SkillsAttention to DetailEffective CommunicationRelationship BuildingIndependence
Tools & Technologies
Microsoft ExcelMicrosoft OutlookMicrosoft TeamsMicrosoft OneNoteMicrosoft WordMicrosoft PowerPointMicrosoft SharePointWorkday LearningPower BIAI Tools
Industry Keywords
ComplianceFinancial ServicesLearning and Talent DevelopmentEnterprise Risk ManagementEmerging Technologies
About the role
Key responsibilities & impact- Manage multiple learning projects, course updates, assignments, and related activities from planning through implementation
- Develop project plans, track progress, identify and mitigate risks, coordinate stakeholder work, and ensure timely, high-quality deliverables
- Support project management and learning operations for Compliance learning initiatives
- Partner with teammates, business partners, and senior leaders
- Validate requirements, identify discrepancies, and ensure operational accuracy through Quality Assurance and Quality Control
- Adapt to changing business, Compliance, and regulatory priorities
- Partner and support key initiatives through tasks, projects, and assignments for learning and talent development programs
- Support learning and talent programs, processes, and policies aligned with HR strategies and business outcomes
- Design, develop, and deliver learning and talent development programs to live audiences in person and virtually
- Provide stand-up classroom instruction to employees, managers, and senior leaders across the enterprise
- Monitor progress and evaluate learning and talent development strategy effectiveness
- Develop strategic relationships with internal and external partners
- Apply current trends, improve tools, and foster a growth mindset to drive innovation
- Manage customer-focused and risk-managed business activities within PNC's Enterprise Risk Management Framework
Requirements
What you’ll need- Bachelor's degree required
- 2+ years of relevant professional experience typically required
- In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered
- Demonstrated project management experience managing multiple concurrent projects, priorities, dependencies, and deadlines
- Strong organizational skills, attention to detail, follow-through, and ability to work independently
- Ability to build effective working relationships and communicate professionally with audiences including senior leadership
- Ability to coordinate and assign work across a team and drive accountability for deliverables
- Experience identifying and proactively managing project risks, dependencies, and potential bottlenecks
- Experience performing Quality Assurance and Quality Control activities and maintaining process and procedure documentation
- Strong Excel skills and proficiency with Microsoft 365 tools, including Outlook, Teams, OneNote, Word, PowerPoint, and SharePoint
- Experience with Workday Learning or a comparable Learning Management System, including administration, configuration, assignment management, reporting, and troubleshooting
- Risk and/or Compliance experience, preferably within financial services
- Familiarity with Power BI dashboards, reporting, and data analysis
- Experience with emerging technologies and understanding of their business, operational, and risk implications
- AI literacy and demonstrated experience leveraging AI tools for work quality, efficiency, process automation, data analysis, and decision-making
- Ability to evaluate, adopt, and implement new technologies
- Experience identifying opportunities to simplify, automate, or enhance processes through technology-enabled solutions
- Strong analytical and critical thinking skills
- Must work in one of the specified locations: Pittsburgh, PA; Cleveland, OH; Downers Grove, IL; Birmingham, AL; or Dallas, TX
- PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position
- No required certifications or licenses
- No required or preferred language assessments
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level and years of service
- Incentive eligible, with payment based upon company, business and/or individual performance
- Reasonable accommodations for applicants and qualified individuals with disabilities
