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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in commercial real estate loan servicing, including compliance with loan documents, financial analysis, and covenant monitoring. Strong communication and organizational skills are essential for managing borrower relationships and ensuring accurate reporting.
Highest-signal resume keywords
Commercial Real Estate Loan ServicingFinancial Statement AnalysisCovenant MonitoringRegulatory ComplianceLoan Documentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan Agreement InterpretationTransaction ProcessingRisk Mitigation StrategiesFinancial AnalysisLoan Payment Processing
Soft Skills
Strong CommunicationAttention to DetailTime ManagementAnalytical ThinkingDecision-Making
Industry Keywords
Commercial Real EstateLoan ServicingDue DiligenceStakeholder ReportingInvestor Reporting
About the role
Key responsibilities & impact- Apply specialty product knowledge to day-to-day servicing of a portfolio of commercial real estate loans with elevated borrower relationships and/or complexity
- Ensure compliance with loan documents, accurate transaction processing, and timely stakeholder reporting
- Analyze and interpret complex loan agreements to apply loan terms accurately in servicing activities
- Perform covenant monitoring and testing to safeguard lenders’ cash flow and collateral
- Read and analyze financial statements
- Communicate with borrowers regarding financial test results and required follow-up actions
- Resolve non-compliant issues through written and verbal communication with internal and external parties
- Review and process loan payments, escrows, and reserve account disbursements
- Assist with investor, internal, and regulatory reporting
- Maintain accurate and current loan servicing records in the servicing system
- Support onboarding of new loans and transition of paid-off or transferred loans
- Support tax and insurance administration
- Perform collection activities on delinquent accounts
- Exercise funds disbursement authority when applicable
- Review reports to identify exceptions, ensure quality, and support risk mitigation
- Serve as a subject matter resource and provide specialty product training when applicable
Requirements
What you’ll need- University/college degree typically required, with a Bachelor's education listed
- Less than 1 year of professional experience and/or successful completion of a formal development program
- In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered
- Knowledge of commercial real estate loan documents and loan servicing
- Ability to read and interpret complex loan agreements
- Ability to analyze financial statements and perform financial analysis
- Knowledge of covenant monitoring and testing
- Knowledge of compliance requirements, regulatory compliance, due diligence, risk mitigation strategies, capital management, and loan documentation
- Strong communication, time management, attention to detail, organizational, analytical thinking, and decision-making skills
- Ability to manage multiple priorities, negotiate, interact with customers, and manage relationships
- Must be able to work from a quiet, secure, and confidential home-based workspace if approved for remote work
- PNC will not provide sponsorship for employment visas or participate in STEM OPT
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level and years of service
- Remote work may be available in select geographic locations, subject to approval