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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in commercial real estate loan servicing, including compliance with loan documents and financial analysis. Proficient in covenant monitoring and risk mitigation strategies while maintaining strong communication and organizational skills.
Highest-signal resume keywords
Commercial Real Estate Loan ServicingFinancial AnalysisCovenant MonitoringRegulatory ComplianceAnalytical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan Document InterpretationTransaction ProcessingCovenant Compliance TestingLoan Servicing Record MaintenanceQuality Control Reviews
Soft Skills
CommunicationTime ManagementAttention to DetailOrganizational SkillsRelationship Management
Industry Keywords
Risk MitigationCompliance RequirementsFinancial Statements AnalysisStakeholder ReportingLoan Payments Processing
About the role
Key responsibilities & impact- Apply specialty product knowledge to day-to-day servicing of a portfolio of commercial real estate loans with elevated borrower relationships and/or complexity
- Ensure compliance with loan documents, accurate transaction processing, and timely stakeholder reporting
- Analyze and interpret complex loan agreements to apply loan terms accurately in servicing activities
- Carry out servicing activities in compliance with servicing agreements, loan documentation, internal policies, procedures, laws, and regulations
- Resolve non-compliant issues through written and verbal communication with internal and external parties
- Review and process loan payments, escrows, and reserve account disbursements as needed
- Assist with periodic investor, internal, and regulatory reporting
- Perform covenant compliance testing
- Maintain accurate and up-to-date loan servicing records in the servicing system
- Support onboarding of new loans and transition of paid-off or transferred loans
- Support tax and insurance administration
- Perform collection activities on delinquent accounts as needed
- Exercise funds disbursement authority as applicable
- Review reports to identify exceptions, ensure quality, and contribute to risk mitigation
- Serve as a subject matter resource and provide specialty product training as needed
- Communicate with borrowers regarding financial test results and required follow-up actions
- Perform quality control reviews on relevant testing requiring action
Requirements
What you’ll need- University / college degree typically required; Bachelor's education listed
- Less than 1 year of professional experience and/or successful completion of a formal development program
- In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered
- Knowledge of commercial real estate loan servicing
- Ability to read and interpret complex commercial real estate loan documents and agreements
- Ability to analyze financial statements and perform financial analysis
- Knowledge of covenant monitoring, testing, and compliance
- Knowledge of compliance requirements, regulatory compliance, and risk mitigation strategies
- Strong analytical thinking, communication, time management, attention to detail, organizational, and relationship management skills
- No required certifications
- No required licenses
- No required or preferred language assessments
- Must not require employment visa sponsorship; PNC will not participate in STEM OPT for this position
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension and stock purchase plans
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- Between 15 to 25 vacation days each year, depending on career level
- Remote work may be available in select geographic locations, subject to approval
- Quiet, secure, and confidential home-based workspace when approved for remote work