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About the role
Key responsibilities & impact- Perform covenant monitoring and testing to safeguard lenders’ cash flow and collateral
- Service a portfolio of commercial real estate loans, including CMBS, balance sheet, and agency loans
- Apply specialty product knowledge to loans involving elevated borrower relationships and/or complexity
- Analyze and interpret complex loan agreements to apply loan terms accurately in servicing activities
- Ensure compliance with loan documents, servicing agreements, internal policies and procedures, and applicable laws and regulations
- Process transactions accurately and provide timely reporting to stakeholders
- Communicate with borrowers regarding financial test results and required follow-up actions
- Resolve non-compliant issues through written and verbal communication with internal and external parties
- Review and process loan payments, escrows, and reserve account disbursements as needed
- Assist with investor, internal, and regulatory reporting
- Perform covenant compliance testing and maintain accurate, current loan servicing records
- Support onboarding of new loans and transition of paid-off or transferred loans
- Support tax and insurance administration
- Perform collection activities on delinquent accounts as needed
- Exercise funds disbursement authority as applicable
- Perform quality control reviews, identify exceptions, and contribute to risk mitigation
- Serve as a subject matter resource and provide specialty product training
Requirements
What you’ll need- University / college degree typically required
- Bachelor's degree listed under Education
- Less than 1 year of professional experience and/or successful completion of a formal development program
- In lieu of a degree, comparable combination of education, job-specific certification(s), and experience, including military service, may be considered
- Knowledge of commercial real estate loan servicing
- Ability to read and interpret complex commercial real estate loan documents and agreements
- Ability to analyze financial statements and perform financial analysis
- Knowledge of covenant monitoring and testing
- Knowledge of compliance requirements, regulatory compliance, due diligence, risk mitigation strategies, capital management, and loan documentation
- Strong analytical thinking, communication, time management, attention to detail, organizational, decision-making, critical-thinking, negotiation, and relationship-management skills
- Ability to manage multiple priorities and perform operational functions
- No required certifications
- No required licenses
- No required or preferred language assessments
- Must not require employment visa sponsorship; PNC will not participate in STEM OPT
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- Between 15 to 25 vacation days each year, depending on career level
- Additional vacation based on years of service
- Remote work may be available in select geographic locations, subject to approval
- Quiet, secure, and confidential home-based workspace when working remotely