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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in loan administration, compliance with loan documents, and effective communication with stakeholders. Proficient in financial analysis, risk mitigation strategies, and managing complex commercial real estate loan portfolios.
Highest-signal resume keywords
Loan AdministrationCompliance RequirementsFinancial AnalysisRisk Mitigation StrategiesCustomer Interaction
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan DocumentationCovenant Compliance TestingAnalytical ThinkingCapital ManagementDocumentationDue Diligence
Soft Skills
Effective CommunicationDecision MakingCritical ThinkingNegotiatingManaging Multiple Priorities
Industry Keywords
Commercial Real EstateSFR Client ServicingLoan Servicing RecordsInvestor ReportingRegulatory Compliance
About the role
Key responsibilities & impact- Serve as the primary point of contact and loan administrator for balance sheet and CMBS loans for SFR client servicing needs
- Apply specialty product knowledge to day-to-day servicing of a complex commercial real estate loan portfolio
- Ensure compliance with loan documents, servicing agreements, internal policies, procedures, laws, and regulations
- Accurately process loan transactions and provide timely reporting to stakeholders
- Analyze and interpret complex loan agreements to apply loan terms in servicing activities
- Resolve non-compliant issues through written and verbal communication with internal and external parties
- Review and process loan payments, escrows, and reserve account disbursements
- Assist with investor, internal, and regulatory reporting
- Perform covenant compliance testing and maintain accurate loan servicing records
- Support onboarding of new loans and transition of paid-off or transferred loans
- Support tax and insurance administration
- Perform collection activities on delinquent accounts
- Review reports to identify exceptions, ensure quality, and contribute to risk mitigation
- May provide specialty product training and serve as a subject matter resource
Requirements
What you’ll need- University / college degree (Bachelors)
- Typically less than 1 year of professional experience and/or successful completion of a formal development program
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
- Knowledge of analytical thinking, capital management, compliance requirements, documentation, due diligence, loan documentation, regulatory compliance, and risk mitigation strategies
- Competencies in consulting, customer interaction, decision making and critical thinking, effective communications, financial analysis, managing multiple priorities, negotiating, operational functions, products and services, and relationship management
- Must be eligible to work without employment visa sponsorship; PNC will not provide sponsorship or participate in STEM OPT
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year
- 15 to 25 vacation days each year, depending on career level