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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in servicing commercial real estate loans, ensuring compliance with loan documentation and applicable regulations while maintaining accurate records. Proficient in financial analysis, risk mitigation, and effective communication with stakeholders.
Highest-signal resume keywords
Commercial Real Estate Loan ServicingRegulatory ComplianceFinancial AnalysisRisk Mitigation StrategiesRelationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan DocumentationCovenant Compliance TestingCapital ManagementDue DiligenceOperational Functions
Soft Skills
Analytical ThinkingEffective CommunicationsDecision MakingNegotiatingCustomer Interaction
Industry Keywords
Compliance RequirementsServicing AgreementsLoan Servicing RecordsInvestor ReportingRisk Mitigation
About the role
Key responsibilities & impact- Service a portfolio of commercial real estate loans with elevated borrower relationships and/or complexity
- Ensure compliance with loan documents and accurately process transactions
- Provide timely reporting to stakeholders
- Analyze and interpret complex loan agreements and apply loan terms in servicing activities
- Conduct servicing activities in compliance with servicing agreements, loan documentation, internal policies and procedures, and applicable laws and regulations
- Resolve non-compliant issues through written and verbal communication with internal and external parties
- Review and process loan payments, escrows, and reserve account disbursements
- Assist with periodic investor, internal, and regulatory reporting
- Perform covenant compliance testing
- Maintain accurate and current loan servicing records in the servicing system
- Support onboarding of new loans and transition of paid-off or transferred loans
- Support tax and insurance administration
- Perform collection activities on delinquent accounts
- Exercise funds disbursement authority when applicable
- Review reports to identify exceptions, ensure quality, and support risk mitigation
- Serve as a subject matter resource and provide specialty product training when applicable
Requirements
What you’ll need- University/college degree typically required for roles at this level, or comparable combination of education, job-specific certification(s), and experience including military service in lieu of a degree
- Bachelor's education listed
- Appropriate knowledge, skills, and abilities for the role
- Specialty product knowledge
- Analytical thinking
- Capital management
- Compliance requirements
- Documentation and loan documentation
- Due diligence
- Regulatory compliance
- Risk mitigation strategies
- Consulting
- Customer interaction
- Decision making and critical thinking
- Effective communications
- Financial analysis
- Managing multiple priorities
- Negotiating
- Operational functions
- Products and services
- Relationship management
- No required certifications or licenses
- No required or preferred language assessments
- Must not require employment visa sponsorship; PNC will not provide sponsorship or participate in STEM OPT
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year
- 15 to 25 vacation days each year, depending on career level
- Benefits available to eligible full-time employees