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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer relationship management and financial analysis, with a strong focus on developing customized loan solutions and ensuring compliance with banking regulations. Proficient in client prospecting and sales, effectively managing a portfolio of customer relationships.
Highest-signal resume keywords
Customer Relationship ManagementFinancial AnalysisLoan Origination KnowledgeClient ProspectingEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial AnalysisLoan Origination KnowledgeDocumentation ReviewBanking Products KnowledgeMortgage Products Knowledge
Soft Skills
Customer Solution SkillsEffective CommunicationScheduling Work and ActivitiesSelling Skills
Industry Keywords
Consumer Financial Protection Bureau RegulationsEnterprise Risk Management FrameworkCustomer Pipeline ManagementMortgage Transactions
About the role
Key responsibilities & impact- Recommend loan solutions to existing firm customers and prospective clients sourced through strategic initiative platforms
- Manage a portfolio of customer relationships
- Seek opportunities to retain and develop new clients
- Develop and prepare loan solutions and refer products and services
- Review documentation to ensure compliance
- Manage the customer pipeline for efficiency
- Collaborate with internal and external stakeholders to complete mortgage transactions
- Collect and analyze customer financial information for multifaceted and/or complex borrowers
- Demonstrate customer-focused decision-making and create customized customer solutions
- Assess and manage risks in accordance with PNC's Enterprise Risk Management Framework
Requirements
What you’ll need- Typically requires a university / college degree with less than 1 year of professional experience and/or successful completion of a formal development program
- In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered
- Knowledge of banking products, mortgages, and mortgage products
- Client prospecting and sales skills
- Customer relationship and customer solution skills
- Documentation and loan origination knowledge
- Financial analysis skills
- Effective communications
- Scheduling work and activities
- Selling skills
- Candidates being considered will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations
- No required certifications
- No required or preferred language assessments
- Must not require employment visa sponsorship or STEM OPT participation
- Must work from a quiet, secure, and confidential home-based workspace if approved for remote work
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level and years of service
- Incentive eligible, with payment based upon company, business and/or individual performance
- Remote work from an approved quiet, secure, and confidential home-based workspace