Senior Security Manager, Identity & Access Management Operations

PNC

. Lead IAM service delivery, operational priorities, incidents, escalations, control deficiencies, and continuous improvement across IGA and PAM .

Posted 11/3/2026full-timeUnited StatesSenior💰 $146,300 - $298,870 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Identity and Access Management (IAM) with a focus on operational excellence, governance, and compliance. Proven ability to lead teams, manage complex IAM programs, and drive continuous improvement in identity lifecycle processes and privileged account governance.

Highest-signal resume keywords

IAM Operations LeadershipIdentity Lifecycle ManagementAccess CertificationsPrivileged Account GovernanceStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IAM Program ExecutionAccess ProvisioningControl RemediationSegregation of DutiesKPI DevelopmentGovernance ReportingOperational Risk ManagementIncident ManagementAutomationStandardization

Soft Skills

LeadershipCommunicationProblem-SolvingStakeholder Management

Tools & Technologies

IAM Security Technology ProductsDashboardsGovernance Tools

Industry Keywords

CybersecurityInformation SecurityRegulatory ComplianceFortune 100 ExperienceEnterprise-Scale IAM

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Lead IAM service delivery, operational priorities, incidents, escalations, control deficiencies, and continuous improvement across IGA and PAM
Oversee identity lifecycle processes, access provisioning and deprovisioning, certifications, entitlement governance, Segregation of Duties, and remediation
Drive privileged account governance, onboarding, lifecycle management, credential controls, access reviews, and reduction of standing privileged access
Establish operational processes for discovery, ownership, lifecycle, access governance, monitoring, review, and decommissioning of Agentic AI and other non-human identities
Ensure IAM processes meet cybersecurity, risk, regulatory, audit, and compliance requirements
Partner with business, technology, cybersecurity, risk, audit, compliance, cloud, application, and AI stakeholders to address control gaps and improve service delivery
Develop KPIs, KRIs, dashboards, governance reporting, and executive-level visibility into IAM operational health, identity risk, control effectiveness, and privileged-access exposure
Lead and develop an IAM operations team while advancing automation, standardization, accountability, and operational excellence
Manage multiple teams focused on maintaining confidentiality, integrity, and availability of data, systems, and networks
Manage and oversee applicable security technology products for network, systems, and data
Develop, implement, and enhance policies and procedures to improve organizational operation and effectiveness
Provide technical and professional advice regarding administrative areas of responsibility
Oversee and manage administrative staff and support professional and personal growth and development

Requirements

What you’ll need

10+ years of progressive IAM, cybersecurity, information security, or related technology experience
Demonstrated success executing complex, enterprise-scale IAM programs within a Fortune 100 or similarly large, highly regulated organization
Experience leading IAM operations or programs across IGA, identity lifecycle management, access certifications, Segregation of Duties, PAM, and control remediation
Experience managing teams, service performance, operational risk, incidents, escalations, metrics, and cross-functional dependencies
Working knowledge of governance for human and non-human identities, including service, application, machine, workload, or autonomous identities
Strong leadership, communication, problem-solving, and stakeholder-management skills
Bachelor's degree in a related discipline or equivalent professional experience
At least 5 years of prior management experience is typically required
Proven leadership experience with a moderate to large scope of responsibility is required
No required certifications
No required licenses
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year
15 to 25 vacation days each year, depending on career level
Incentive-eligible compensation based on company, business and/or individual performance