Senior Software Engineer – Dynatrace, SQL Server/Mongo/Oracle

PNC

. Provide operational support for critical production applications and infrastructure .

Posted 11/10/2026full-timeUnited StatesSenior💰 $94,875 - $158,125 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational support for production applications and infrastructure, with a strong focus on incident management, software development, and automation improvements. Proficient in monitoring, troubleshooting, and enhancing system resilience while delivering technical documentation and updates.

Highest-signal resume keywords

Incident ManagementSoftware DevelopmentAutomation ImprovementsTechnical TroubleshootingAgile Methodology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

OCPDynatraceSQL ServerMongoOracle.NETElasticAPI DevelopmentDebuggingObject-Oriented Programming

Soft Skills

Customer-Focused Decision-MakingTechnical Writing

Tools & Technologies

Dynatrace ArchitectureApplication Development ToolsVersion Control

Industry Keywords

Application Delivery ProcessSystem Development Life CycleTechnical DesignsApplication TestingPackaged Application Integration

Tech Stack

Tools & technologies

Distributed SystemsOracleSQL.NET

About the role

Key responsibilities & impact

Provide operational support for critical production applications and infrastructure
Monitor alerts, events, dashboards, and incident queues to identify service degradation or outages
Perform incident triage, impact assessment, prioritization, and coordination to restore services with minimal customer impact
Participate in and lead bridge calls during critical incidents
Provide timely technical updates and health status reports
Conduct technology health checks across assigned application and infrastructure domains during incidents
Lead incident response and troubleshoot complex technical issues
Drive automation and monitoring improvements
Perform root cause analysis
Improve enterprise platform resilience and operational excellence
Contribute to observability, monitoring enhancement, and proactive risk reduction initiatives
Design and develop software solutions using existing and emerging technology platforms
Propose and design software solutions for complex business needs
Write, test, and deploy software
Prepare technical and procedural software documentation
Maintain and debug software
Support customer-focused decision-making and enterprise risk management

Requirements

What you’ll need

University / college degree typically required, with 3+ years of relevant / direct industry experience
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered
Bachelor's degree listed under Education
Strong skills and experience with OCP, Dynatrace, SQL Server, Mongo, Oracle, .NET, and Elastic
Knowledge of Agile Methodology, API Development, Computer Programming, Debugging, Distributed Systems, Dynatrace Architecture, Object-Oriented Programming, Oracle Database, Software Development, System Designs, Technical Designs, and Version Control
Competencies in Application Delivery Process, Application Design, Architecture, Application Development Tools, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, and Technical Writing/Documentation
No required certifications
No required licenses
No required or preferred language assessments
Must work weekly in the office
PNC will not provide sponsorship for employment visas or participate in STEM OPT

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level
Incentive-eligible compensation based on company, business and/or individual performance