Solutions Engineer

PocketHealth

. Join sales calls as PocketHealth’s technical authority, particularly with technical stakeholders .

Posted 9/17/2026full-timeToronto • CanadaMid-LevelSenior💰 CA$150,000 - CA$170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer-facing technical roles, particularly in solutions engineering and technical account management, with a strong focus on enterprise architecture and healthcare protocols. Proven ability to communicate effectively with stakeholders and manage technical relationships in a high-growth environment.

Highest-signal resume keywords

Solutions EngineeringEnterprise ArchitectureHealthcare ProtocolsTechnical Account ManagementInformation Security

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solutions EngineeringTechnical Account ManagementEnterprise ArchitectureIntegration MethodologyData Access ManagementSecurity ReviewsCloud ServicesIdentity and Access ManagementTechnical QualificationImplementation Consulting

Soft Skills

Strong Written CommunicationStakeholder EngagementCoaching

Industry Keywords

HealthcarePublic CloudHigh-Growth EnvironmentSecurity ComplianceTechnical Relationship Management

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Join sales calls as PocketHealth’s technical authority, particularly with technical stakeholders
Answer architecture, integration, and infrastructure questions and align technical capabilities to product value
Broaden account engagement by bringing additional stakeholders into conversations
Complete security reviews with external stakeholders and internal Legal and Compliance
Maintain and apply the centralized repository of reviewed security answers
Produce follow-up answers, scoping notes, and integration write-ups on deal timelines
Build statements of work reflecting implementation effort, integration method, data access, and dependencies
Identify complexity triggers affecting deal cost or price and raise them before contract signing
Validate integration assumptions early
Translate customer technical requirements into internal feature or build requests
Partner with deployments and forward-deployed engineering to align sold and deployed solutions
Coach account executives on technical qualification questions
Own the technical relationship and deliverables with hospital IT leaders, security teams, and radiology operations stakeholders

Requirements

What you’ll need

5–10 years in a customer-facing technical role: solutions engineering, sales engineering, solutions architecture, technical account management, or implementation consulting
Experience working in an early-stage, high-growth environment
Working understanding of enterprise architecture, including hybrid and public cloud, systems, and infrastructure
Understanding of healthcare protocols, identity and access management, public cloud services, and data handling
Genuine interest in information security
Strong written communication
Comfort operating across strategic and routine work
Based in the Greater Toronto Area
Ability to work from the downtown office twice per week

Benefits

Comp & perks

Competitive salaries and benefits
Stock options for every employee
Four weeks of paid time off
Unlimited paid wellness days
Extended mental health coverage
16 weeks of parental leave top-up
Comprehensive health and benefits package
Remote work arrangements