Manager, Site Reliability Engineering

Podium

. Coach, mentor, and grow a team of SREs .

Posted 10/14/2026full-timeRemote • Utah • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Site Reliability Engineering (SRE) with a focus on incident management, automation, and team leadership. Proficient in cloud infrastructure, observability tooling, and implementing reliability practices within the software development lifecycle.

Highest-signal resume keywords

Site Reliability Engineering (SRE)Incident ManagementCloud Infrastructure (AWS, GCP, Azure)Observability Tooling (Datadog, Prometheus, Grafana)Team Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Distributed SystemsKubernetesDockerCI/CDInfrastructure as Code (Terraform, Ansible)Scripting (Python, Go)Capacity PlanningChaos EngineeringMonitoring and AlertingError Budgets

Soft Skills

CoachingMentoringCommunicationStakeholder ManagementProblem-Solving

Tools & Technologies

DatadogPrometheusGrafanaHoneycombClickHouse

Certifications & Qualifications

SOC2ISO 27001

Industry Keywords

Postmortem CultureDisaster RecoveryOn-Call ManagementObservabilityReliability Metrics

Tech Stack

Tools & technologies

AnsibleAWSAzureCloudDistributed SystemsDockerGoogle Cloud PlatformGrafanaKubernetesPrometheusPythonSDLCTerraformGo

About the role

Key responsibilities & impact

Coach, mentor, and grow a team of SREs
Hire and retain strong engineers
Create a blameless postmortem culture
Drive day-to-day project management, including standups, ticket grooming, tracking, and stakeholder visibility
Own production-system availability and performance end-to-end
Set and manage SLIs, SLOs, SLAs, and error budgets
Run incident management, on-call, escalations, and postmortems
Drive automation to reduce repetitive firefighting and deliver durable fixes
Own capacity planning, scaling, and disaster recovery strategy
Deploy and tune AI investigation and incident agents
Integrate AI into incident workflows, including incident summaries, root-cause suggestions, and postmortem drafting
Partner with Engineering, Product, and Security to embed reliability into the SDLC
Coordinate stakeholders during major incidents
Represent SRE in architecture reviews and roadmap discussions
Translate reliability metrics and risk for leadership
Maintain runbooks and playbooks
Track uptime, MTTR, MTTD, and error budgets
Improve monitoring, alerting, and incident tooling
Contribute to observability and infrastructure budget and vendor decisions

Requirements

What you’ll need

8+ years in SRE, DevOps, or Infrastructure Engineering
2+ years leading or managing a team
Deep familiarity with distributed systems and cloud infrastructure (AWS, GCP, or Azure), plus Kubernetes/Docker
Real experience with observability tooling: Datadog, Prometheus, Grafana, Honeycomb, ClickHouse
Comfort with CI/CD and infrastructure as code (Terraform, Ansible, or similar)
A track record of owning incident management and building a genuine postmortem culture
Strong scripting/programming chops (Python, Go, or similar)
Ability to explain complex technical problems to non-technical audiences
Experience implementing telephony solutions in-house
Chaos engineering experience
Experience managing on-call across distributed or global teams
Exposure to security/compliance-adjacent reliability work (SOC2, ISO 27001)
History of scaling an SRE function as a company grows

Benefits

Comp & perks

Life insurance, long and short-term disability coverage
Paid maternity and paternity leave
Fertility Benefits
Generous vacation time, plus three 4-day summer holiday weekends
Excellent medical, dental, and vision benefits
401k Plan with company matching
Bi-annual swag drops with cool Podium gear and apparel
A stellar HQ (Utah) gym with local professional coaches and classes offered
Onsite HQ (Utah) child care center, subsidized for employees
Open and transparent culture