Director, Development Operations

Point Foundation

. Own overall accountability for the donor database, including data integrity, hygiene, reporting, and analytics .

Posted 10/26/2026full-timeLos Angeles • California • United StatesLead💰 $110,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in donor database management, data integrity, and compliance with regulations while effectively leading a team and implementing technology solutions to enhance fundraising operations. Proficient in utilizing AI tools and data visualization platforms to drive efficiency and improve data quality.

Highest-signal resume keywords

Donor Database ManagementFundraising Technology SolutionsData Integrity ManagementAI Tool ImplementationVendor Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Database AdministrationReport BuildingData AnalyticsSQLData VisualizationGift ProcessingData HygieneCompliance StandardsKPI DevelopmentRevenue Forecasting

Soft Skills

Highly OrganizedDeadline-DrivenDiscretionSound JudgmentPassion for Mission

Tools & Technologies

Fundraise UpIWavePower BITableauCRM Systems

Industry Keywords

Nonprofit FundraisingData PrivacyPCI StandardsEquity and InclusionCampaign Management

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Own overall accountability for the donor database, including data integrity, hygiene, reporting, and analytics
Direct staff on day-to-day data work while remaining hands-on with complex reporting, troubleshooting, and data strategy
Establish and enforce Development-specific policies for donor data privacy, security, and access permissions
Ensure compliance with applicable regulations and PCI standards across fundraising platforms
Build dashboards, KPIs, and revenue forecasts for pipeline, portfolio performance, and fundraising goals
Own the Development team's technology stack, including Fundraise Up, iWave, and other giving and prospect research platforms
Manage vendor relationships and design and maintain integrations with Finance, Marketing, and Programs systems
Partner on Point's CRM strategy and develop a technology roadmap aligned with the organization's overall roadmap
Evaluate new tools and platform upgrades
Identify, pilot, and implement AI and emerging technologies for efficiency, automation, and improved outcomes
Ensure responsible use of AI that safeguards donor data
Oversee gift entry, processing workflows, revenue reconciliation, gift acknowledgments, and tax receipts
Partner with Finance to ensure accuracy, compliance, and timely revenue operations
Support appeals, campaigns, and events through list segmentation, coding, and registration/giving data integration
Train and support Development staff on system use and troubleshoot user issues
Refine processes to reduce manual work and improve data quality
Create and maintain documentation for data standards, gift processing procedures, and system configurations
Supervise one associate-level direct report
Report to the Chief Development Officer and partner with the Sr. Director, Technology & Systems and Director, Program Operations

Requirements

What you’ll need

6+ years of development operations, database administration, or fundraising systems experience
2+ years in a senior or leadership capacity overseeing staff or systems strategy
Bachelor's degree, or equivalent professional experience in lieu of a degree
Direct, hands-on experience administering a nonprofit CRM/donor database, including data integrity management, gift processing and attribution, and report building
Experience managing multiple integrated fundraising platforms, including online giving and prospect research tools, as a system owner
Proficiency building and running reports, queries, and donor/prospect lists from a CRM database
Hands-on experience identifying, piloting, and implementing AI tools to automate workflows and improve data quality
Responsible-use practices that protect sensitive donor data
Ability to evaluate and recommend fundraising technology solutions, platforms, and integrations
Highly organized and deadline-driven, able to manage multiple high-priority projects in a fast-paced environment
Discretion and sound judgment handling sensitive organizational and donor information
Passion for Point's mission and enthusiasm communicating its philosophy, mission, and values
Commitment to advancing equity and inclusion
Preferred: experience with SQL, data visualization tools such as Power BI or Tableau, advanced reporting/analytics, vendor relationship management, system migrations or platform implementations, and nonprofit fundraising

Benefits

Comp & perks

Annual bonus based on performance
Point pays 100% of employee health insurance premiums
Dependent health insurance coverage available at additional cost
403(b) retirement plan with employer match of up to 3%
Relocation assistance is available
Remote position based in the greater Los Angeles area
Occasional in-person meetings and events
Accommodation support at any stage of the hiring process