Point Foundation

Director

• Own Point Foundation's technology roadmap and strategy, translating organizational growth goals into systems and infrastructure plans
• Serve as the internal authority on technology decisions, investments, and implementations
• Evaluate the technology stack and sequence investments for organizational scale
• Manage the technology budget and allocate resources across vendors, licenses, staff, and projects
• Establish organization-wide standards for evaluating, procuring, and implementing technology
• Report technology performance, risk, and roadmap progress to senior leadership and the Board as needed
• Advise Program Operations and Development Operations on data governance, CRM strategy, and cybersecurity
• Establish organization-wide data standards across Program, Development, and Finance systems
• Set cybersecurity policy, including training, access management, and incident response
• Manage retained IT and technology vendor relationships, KPIs, RFPs, selections, and contract negotiations
• Oversee day-to-day IT infrastructure and support, including cloud collaboration environments, hardware, access, and business continuity
• Evaluate the balance between in-house capability and external vendor support
• Lead AI integration, staff training, change management, usage policy, and risk guardrails
• Lead organizational change management for new systems and processes
• Lead, coach, and develop direct reports
• Translate technical decisions into actionable terms for non-technical leaders

Senior Director, Technology & Systems

Chief Marketing Officer

• Set and lead Point's integrated marketing and communications strategy across earned media, paid media, social media, digital, and brand
• Define and steward Point's brand voice, key messages, and narrative across all channels
• Partner with the CEO and COO using strategic recommendations and performance data to drive decisions
• Lead, coach, and develop Marketing & Communications direct reports
• Collaborate with Development and Program Departments on departmental marketing and communications needs
• Manage the department budget and balance internal execution with external agency support
• Own the annual earned media strategy and editorial calendar
• Direct the retained PR agency on KPIs and pitch scholar, alumni, and mission stories to press
• Build an executive visibility program for the CEO
• Shape media-ready scholar and alumni narratives with privacy, dignity, and consent
• Own Point's brand identity and enforce brand and style guidelines
• Drive pointfoundation.org strategy, user experience, content governance, and SEO
• Manage integrated digital marketing across owned, earned, and paid channels
• Oversee organizational collateral, fundraising materials, program content, event content, and digital content
• Set social media vision and strategy and oversee execution
• Establish analytics dashboards, KPI tracking, audience research, and competitive analysis
• Review and approve all public-facing communications
• Lead signature campaigns from concept through launch and measure impact
• Drive annual impact reporting and organizational recognition efforts

Senior Director, Technology & Systems

Director of Marketing – Communications