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Solutions Architect
Polaris Software. Analyse customer processes and design optimised workflows within the product to align with business goals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in solution architecture and systems configuration, with a strong focus on optimizing workflows and ensuring configuration accuracy. Proficient in conducting user acceptance testing and providing training on best practices for complex software solutions.
Highest-signal resume keywords
Solution ArchitectureSystems ConfigurationUser Acceptance TestingSQL Server Database TechnologiesWindows Server Technologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workflow OptimizationProcess MappingTechnical ImplementationAutomationData FlowsConfiguration DocumentationThird-Party Software IntegrationInformation Security PoliciesCloud PlatformsNetworking Basics
Soft Skills
Problem-SolvingAttention to DetailTechnical LiteracyCollaborationCustomer Satisfaction
Tools & Technologies
RDPIIS ConfigurationVirtual MachinesEnterprise Software SolutionsConfigurable Platforms
Industry Keywords
Onboarding MetricsImplementation PlansFeedback GatheringFeature AdoptionWorkflow Adoption
Tech Stack
Tools & technologiesCloudSQL
About the role
Key responsibilities & impact- Analyse customer processes and design optimised workflows within the product to align with business goals
- Conduct thorough internal User Acceptance Testing using a structured testing-criteria matrix to validate the accuracy of all processes within a web application
- Build and implement complex configurations, automation, and data flows within the platform
- Collaborate with Project and Implementation Managers during onboarding and expansions to assess technical requirements and define implementation plans
- Create and maintain detailed configuration and workflow documentation for internal and customer use
- Provide training and knowledge transfer to customers and internal teams on solution design and best practices
- Gather feedback from customer implementations to inform product enhancements and internal processes
- Assist with third-party software integration, including cameras, printing operations and hardware, local networks and folder sharing
- Uphold certification and adhere to all Information Security Policies
- Deliver against time-to-value and onboarding metrics
- Ensure configuration accuracy and stability with low post-go-live rework
- Support customer satisfaction, advanced feature adoption, workflow adoption, and efficient delivery of complex solutions
Requirements
What you’ll need- 3+ years experience in solution architecture, systems configuration, or technical implementation roles
- Ability to interpret complex process maps and business rules and convert them into working systems
- Experience working with configurable platforms, workflow engines, or enterprise software solutions
- Strong problem-solving skills with attention to detail
- A high level of technical, written literacy
- Knowledge of Windows Server technologies; RDP, IIS configuration, server roles and features
- Knowledge of SQL server database technologies
- Knowledge of cloud platforms, virtual machines, networking basics and storage
- Existing right to work in the UK
Benefits
Comp & perks- 25 days annual leave
- 2 Moment in Time Day
- Life Assurance 4 x base salary
- Private Pension with Scottish Widows
- Health Care Cash Plan
- Hybrid working model
- Long Service Award