Account Manager I

PORCH 💚

. Establish, maintain, and support Porch Moving Group’s Moving Service Provider relations .

Posted 10/8/2026full-timeRemote • ColombiaJunior💰 COP 3,800,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing relationships with Moving Service Providers, ensuring alignment with organizational goals, and effectively communicating product benefits. Proficient in monitoring performance metrics and advocating for service expansion while supporting provider retention.

Highest-signal resume keywords

Experience With Moving Service ProvidersExcellent English Communication SkillsStrong Interpersonal SkillsOrganizational SkillsAbility To Adapt

ATS Keywords

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Applicant Tracking System Keywords

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Industry Keywords

Moving Service Provider RelationsProvider Performance MonitoringFeedback GatheringNegotiation SkillsService UpsellingQuality MetricsAccount ManagementBusiness Team CollaborationProvider Network RetentionOrganizational Goals

About the role

Key responsibilities & impact

Establish, maintain, and support Porch Moving Group’s Moving Service Provider relations
Develop an in-depth understanding of PMG products, services, and policies across different business units
Align network expectations throughout Moving Service Providers’ account lifetimes
Gather feedback on interfaces, services, and support through surveys, outbound calls, emails, and other channels
Educate Moving Service Providers on the benefits and expectations of their PMG accounts
Identify organizational goals and, in some cases, negotiate provider rates
Monitor provider performance and quality metrics and take action as needed
Set frequent check-ins and ensure expectations are met by the supply network
Identify mutual wins benefiting Moving Service Providers and PMG
Advocate for, upsell, and expand services while supporting retention of the provider network

Requirements

What you’ll need

1+ years of prior experience working with moving providers in similar roles
Excellent English communication skills, written and oral
Strong interpersonal skills
Organizational skills
A strong ability to adapt
Experience working with move service providers
Experience working with global and/or US based business teams
A quiet workspace
Internet connection of at least 30 Mbps download and 10 Mbps upload