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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in lead qualification and conversion, with a strong focus on customer engagement through various communication channels. Proficient in utilizing Salesforce for tracking prospect activity and achieving measurable sales goals.
Highest-signal resume keywords
Lead QualificationSalesforce ProficiencyCustomer EngagementBusiness Development ExperienceStrong Listening Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead ConversionOutbound OutreachSales DevelopmentInside SalesCRM Experience
Soft Skills
Self-MotivatedOrganizedAdaptableStrong CommunicationDiscovery Skills
Tools & Technologies
SalesforceHome Inspection Software
Industry Keywords
SMB CustomersCustomer-Facing ExperienceProspect Activity Tracking
About the role
Key responsibilities & impact- Respond to and qualify inbound leads across phone, live chat, email, and SMS
- Ask discovery questions to understand each prospect’s business, needs, current solution, and level of interest
- Develop strong knowledge of all three home inspection software platforms and familiarity with broader products and services
- Convert qualified prospects into Account Executive opportunities through live transfers, booked demos, or scheduled sales calls
- Conduct targeted outbound outreach and follow up with previously engaged prospects and high-quality re-engagement lists
- Maintain accurate prospect activity, qualification details, and notes in Salesforce
- Work toward individual and team goals related to lead response time, conversion, qualified opportunity volume, and outbound activity
Requirements
What you’ll need- At least 3 years of business development, sales development, inside sales, or other customer-facing experience
- Experience selling to or working with SMB customers preferred
- Native-level spoken and written English proficiency
- Strong listening and discovery skills
- Self-motivated, organized, and comfortable balancing real-time inbound conversations with proactive follow-up
- Coachable and able to adapt in a fast-paced, evolving environment
- Comfortable learning multiple software products and motivated by measurable sales goals
- Experience with Salesforce or another CRM preferred
- Experience working with global and/or US based business teams
- A quiet workspace
- Internet connection of at least 30 Mbps download and 10 Mbps upload
Benefits
Comp & perks- Monthly incentive bonus: COP 1,005,000.00 target, variable based on individual performance
- Eligibility to receive sales incentives, subject to program guidelines and approvals
- Remote work arrangement
- Employer of Record administration through RemoFirst
