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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in digital marketing and communications, with strong writing skills for producing diverse content types. Proficient in managing email campaigns, utilizing CRM platforms, and maintaining websites while ensuring compliance in regulated industries.
Highest-signal resume keywords
Digital Marketing ExperienceContent Creation SkillsEmail Marketing PlatformsCRM Platform ProficiencyWebsite Management Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital MarketingContent CreationSEO KnowledgeVideo EditingEmail Campaign ManagementWebsite ManagementDigital Asset ManagementAI-Assisted WorkflowsWriting SkillsGraphic Design
Soft Skills
Strong OrganizationAttention to DetailProject ManagementCollaborationCommunication Skills
Tools & Technologies
CanvaAdobe ExpressConstant ContactMailchimpHubSpotSalesforceWordPressWixGoogle AnalyticsPageProof
Industry Keywords
InsuranceFinancial ServicesRegulated IndustryCompliance ReviewMarketing Communications
Tech Stack
Tools & technologiesWordPress
About the role
Key responsibilities & impact- Write and produce internal communications, including announcements, newsletters, and team and leadership updates
- Create external communications and marketing collateral, including emails, one-pagers, flyers, brochures, and presentations, for agents, resellers, and partners
- Write blogs, web copy, and other content consistent with the brand voice
- Design branded graphics and documents using approved templates and brand guidelines
- Build, schedule, and send email campaigns; manage lists, segments, and performance reporting
- Use CRM platforms to support audience lists, contact data, and campaign tracking
- Maintain and update websites, including pages, blog posts, links, and images
- Organize and maintain digital assets in a DAM, including naming, versioning, tagging, and retiring outdated files
- Route materials through online proofing and approval workflows, collect feedback and approvals, and track versions
- Maintain a content calendar and manage communication and campaign timelines
- Report weekly or monthly on email engagement and website activity and recommend improvements
- Use AI tools to draft, edit, and repurpose content, reviewing output for accuracy, tone, and brand fit
- Support change management and enablement by turning product, process, and training updates into communications
- Collaborate with Learning & Development, Quality Assurance, Operations, Product, and marketing teams
Requirements
What you’ll need- 2+ years of experience in digital marketing, marketing communications, or content creation
- Bachelor’s degree in marketing, communications, digital media, or a related field; equivalent practical experience is welcome (preferred)
- Experience in insurance, financial services, or another regulated industry where marketing content goes through compliance review (preferred)
- Basic SEO knowledge and experience with Google Analytics (preferred)
- Basic video editing and social media scheduling experience (preferred)
- Experience building AI-assisted workflows or prompts for content creation (preferred)
- Strong writing skills, with experience producing blogs, marketing collateral, and internal and external communications
- Hands-on experience with online design platforms such as Canva or Adobe Express, and flexibility to adopt new tools as platforms evolve
- Experience with email marketing platforms such as Constant Contact, Mailchimp, or HubSpot
- Experience using a CRM platform such as Salesforce or HubSpot, including working with contacts, lists, and campaign data
- Experience building and maintaining websites in website builder and content management platforms such as WordPress or Wix
- Experience with digital asset management (DAM) platforms and online proofing and approval tools such as PageProof
- Experience using AI tools to work more efficiently, and sound judgment about when to trust AI output and when to verify it
- Fluency in English, both spoken and written (required)
- Strong organization, attention to detail, and ability to manage several projects and deadlines at once
- Experience working with global and/or US based business teams
- A quiet workspace and internet connection of at least 30 Mbps download and 10 Mbps upload
