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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong consultative sales skills with a focus on driving revenue through effective communication and follow-up strategies. Proficient in managing customer interactions and maintaining high call volumes while utilizing CRM tools to enhance sales processes.
Highest-signal resume keywords
Consultative SalesCRM ToolsHome Warranty Sales ExperienceVerbal Communication SkillsWritten Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ExperienceProduct KnowledgeMulti-Step Sales ProcessFollow-Up TechniquesCampaign Conversion Requirements
Soft Skills
IndependenceProblem Solving
Tools & Technologies
Salesforce
Industry Keywords
Home WarrantyAuto WarrantyCall CenterRetail Environment
About the role
Key responsibilities & impact- Provide product and service information to clients and potential clients
- Offer solutions to drive company revenue
- Handle cancellations and renewals for the three-year home warranty product
- Conduct consultative sales through incoming and outbound calls and emails directly to consumers
- Prospect and contact potential customers
- Maintain an average of 50–60 inbound calls per day
- Meet campaign conversion requirements
Requirements
What you’ll need- 1–2 years of sales experience selling products/services over the phone or face-to-face in a call center or retail environment
- Strong verbal and written communication skills
- English language proficiency
- Ability to work independently in a multi-step sales process
- Ability to follow up with warm leads via phone or email
- Familiarity with CRM tools such as Salesforce
- Previous home warranty or auto warranty sales experience is a plus
- Eligible to work in the United States
- Applicants for remote positions cannot be located in Alaska, Arkansas, Delaware, Hawaii, Iowa, Maine, Mississippi, Montana, New Hampshire, or West Virginia
Benefits
Comp & perks- Sign-on bonus up to $1,250
- Commission-based compensation plan and sales incentives
- Health, dental, and vision insurance, with 96% of the cost covered
- PTO and paid vacation of 10 days per year
- 401(k) retirement savings plan
- Paid sick time
- Company-paid holidays, typically nine per year
- Paid parental leave
- Life and AD&D insurance
- Short- and long-term disability insurance
- HSA and FSA options
- Dependent care FSA and transportation savings account options
- Employee assistance program (EAP)
- Identity theft program
- Travel assistance
- Will preparation
- Fitness and other discount programs
- Private game room
- Flexible schedule and 8-hour shifts
- Casual, supportive work environment
- Career growth opportunities
