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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT operations management, including cloud architecture with Azure and GCP, and administration of identity and access management systems like Okta. Proven ability to lead technical projects, enforce compliance with SOX controls, and maintain enterprise-scale infrastructure.
Highest-signal resume keywords
Azure Cloud ArchitectureGCP Cloud SolutionsOkta IAM AdministrationEnterprise IT Operations ExperienceSOX Compliance Enforcement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cloud ArchitectureIT Operations ManagementSystems AuditsScripting and AutomationWindows Operating System MaintenanceLinux Operating System MaintenanceApple Operating System MaintenanceSQL Database MaintenanceTechnical DocumentationIncident Response
Soft Skills
Strong Communication SkillsAttention to DetailDependabilityAnalytical SkillsOrganizational Skills
Tools & Technologies
AzureGCPOktaSecurity ToolsNetworking Equipment
Certifications & Qualifications
AWS CertificationGCP CertificationCompTIA CertificationMicrosoft Certification
Industry Keywords
Publicly Regulated EnterpriseIT General ControlsSOX ControlsIdentity Lifecycle ManagementDisaster Recovery Testing
Tech Stack
Tools & technologiesAWSAzureCloudFirewallsGoogle Cloud PlatformLinuxSQL
About the role
Key responsibilities & impact- Own and continuously improve IT operations across operating systems, security tools, applications, servers, email systems, databases, and patch management
- Establish and refine standard operating procedures within a publicly regulated enterprise environment
- Lead technical projects, architect solutions, and own key workstreams end to end
- Handle business-critical IT tasks and systems
- Maintain technical documentation and work with auditors on IT general controls and SOX controls
- Maintain secure, reliable IT infrastructure and networking
- Communicate project status, activities, and achievements with internal and external partners
- Own Azure and GCP cloud architecture health and performance
- Define monitoring and alerting standards and lead critical incident response
- Design, build, test, and maintain servers and solutions
- Maintain laptops, desktops, servers, routers, switches, firewalls, printers, security updates, LANs, and SaaS applications
- Administer Okta IAM, including SSO, MFA, provisioning/deprovisioning, and access policies
- Build and maintain Okta Workflows for identity lifecycle and access automation
- Serve as primary Level 3/4 escalation point and drive complex troubleshooting and root-cause analysis
- Mentor junior administrators
- Perform systems audits, backup and restore checks, and disaster recovery testing
- Enforce SOX IT general controls and remediate control gaps
- Use scripting and automation to eliminate repetitive work
- Evaluate vendors and technology investments and provide input on IT budgets and capacity forecasting
- Collaborate to resolve information technology issues
- Perform other assigned IT duties or projects
Requirements
What you’ll need- IT related Bachelor's degree or related on-the-job experience
- Relevant IT certifications (e.g., AWS/GCP, CompTIA, Microsoft) preferred
- 7-10 years of relevant enterprise IT operations experience, including significant time at a Level 3+ or lead capacity
- Strong English communication skills, verbal and written
- Attention to detail, dependability, cooperation, integrity, and analytical skills
- Ability to multitask
- Excellent organizational and prioritization skills
- Strong interpersonal and influencing skills
- Experience with Azure and GCP
- Experience administering Okta or a comparable IAM/SSO platform, including Okta Workflows automations
- Proven experience maintaining enterprise-scale infrastructure and cloud solutions
- Experience maintaining and patching Windows, Linux, and Apple operating systems
- Experience maintaining and patching SQL databases
- Ability to inspire, motivate, mentor, and influence behaviors to drive change
- Ability to adapt to rapidly changing priorities
- Strong hands-on experience leveraging AI tools such as Claude or Microsoft Copilot in an IT environment
- Proven experience working with US-based business teams
- 8 working hours excluding breaks, including 4 core US-hours overlap
- Quiet workspace and internet connection of at least 30 Mbps download and 10 Mbps upload
Benefits
Comp & perks- Medical insurance
- Accident insurance
- Retiral benefits
- 12 company-paid holidays
- 2 flexible holidays
- Privilege/earned leave
- Casual/sick leave
- Paid maternity and paternity Leaves
- Weekly wellness events
- Virtual interviews
- Inclusive culture of belonging
- Equal Opportunity employment
