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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT operations management, including cloud architecture with Azure and GCP, and administration of IAM solutions like Okta. Proven ability to lead technical projects, enforce compliance with SOX controls, and maintain enterprise-scale infrastructure.
Highest-signal resume keywords
Azure Cloud ArchitectureGCP Cloud ArchitectureOkta IAM AdministrationEnterprise IT Operations ExperienceSOX Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operating Systems MaintenanceSQL Database ManagementScripting and AutomationTechnical DocumentationDisaster Recovery TestingPatch ManagementComplex TroubleshootingRoot-Cause AnalysisInfrastructure MonitoringCloud Solutions Maintenance
Soft Skills
Strong English CommunicationAttention to DetailDependabilityAnalytical SkillsInterpersonal Skills
Tools & Technologies
AzureGCPOktaWindowsLinuxApple Operating SystemsLANsSaaS ApplicationsSecurity ToolsEmail Systems
Certifications & Qualifications
AWS CertificationGCP CertificationCompTIA CertificationMicrosoft Certification
Industry Keywords
IT OperationsPublicly Regulated EnvironmentIT General ControlsEnterprise-Scale InfrastructureTechnical Projects
Tech Stack
Tools & technologiesAWSAzureCloudFirewallsGoogle Cloud PlatformLinuxSQL
About the role
Key responsibilities & impact- Own and continuously improve IT operations, including operating systems, security tools, applications, servers, email systems, databases, and patch management
- Establish and refine standard operating procedures in a publicly regulated enterprise environment
- Lead technical projects, architect solutions, and own planning, execution, and post-implementation review
- Handle business-critical IT tasks and systems
- Maintain technical documentation and work with auditors on IT general controls, including SOX controls
- Maintain secure, reliable IT infrastructure and networking
- Communicate project status, activities, and achievements with internal and external partners
- Own Azure and GCP cloud architecture health and performance, monitoring, alerting, and critical incident response
- Design, build, test, and maintain servers and solutions
- Maintain laptops, desktops, servers, routers, switches, firewalls, printers, security updates, LANs, and SaaS applications
- Administer Okta IAM, including SSO, MFA, provisioning/deprovisioning, access policies, and Okta Workflows
- Serve as primary Level 3/4 escalation point, lead complex troubleshooting and root-cause analysis, and mentor junior administrators
- Perform system audits, backups, restores, and disaster recovery testing
- Enforce SOX IT general controls and remediate control gaps
- Use scripting and automation to eliminate repetitive work
- Evaluate vendors and technology investments and contribute to IT budget planning and capacity forecasting
- Collaborate to resolve IT issues and perform other assigned IT duties or projects
Requirements
What you’ll need- IT related Bachelor's degree or related on-the-job experience
- Relevant IT certifications (e.g., AWS/GCP, CompTIA, Microsoft) preferred
- 7+ years of relevant enterprise IT operations experience, including significant time at a Level 3+ or lead capacity
- Strong English communication skills, both verbal and written
- Attention to detail, dependability, cooperation, integrity, and analytical skills
- Ability to multitask
- Excellent organizational and prioritization skills
- Strong interpersonal and influencing skills
- Experience with Azure and GCP
- Experience administering Okta or a comparable IAM/SSO platform, including Okta Workflows automations
- Proven experience maintaining enterprise-scale infrastructure and cloud solutions
- Experience maintaining and patching Windows, Linux, and Apple operating systems
- Experience maintaining and patching SQL databases
- Ability to inspire, motivate, mentor, and influence behaviors to drive change
- Ability to adapt to rapidly changing priorities
- Strong hands-on experience leveraging AI tools such as Claude or Microsoft Copilot in an IT environment
- Experience working with global and/or US-based business teams
- Quiet workspace and internet connection of at least 30 Mbps download and 10 Mbps upload
Benefits
Comp & perks- Remote workplace arrangement
- Employer of Record administration through RemoFirst in Colombia
- Virtual interviews
- Salary of COP 7,850,000.00 to COP 10,475,000.00 per month
