Forward Deployed Engineer – iPaaS

PortX

. Run discovery workshops with customer business and technical stakeholders, remotely or on-site, to capture use cases, data flows and success criteria .

Posted 10/12/2026full-timeMercer Island • Washington • United StatesMid-LevelSenior💰 $150,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong data mapping skills and experience in configuring integration platforms, with a focus on customer engagement and clear communication of requirements. Proficient in running workshops and translating complex discussions into actionable insights for successful project delivery.

Highest-signal resume keywords

Data Mapping SkillsIntegration Platform ConfigurationAPI Specification ReadingCustomer-Facing Technical Role ExperienceWorkshop Facilitation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data MappingIntegration ConfigurationAPI Reading (REST/SOAP, JSON, XML)Requirements WritingTroubleshootingIntegration Platform (MuleSoft, Boomi, Jitterbit, Workato)AI Tools for MappingIntegration Frameworks (Apache Camel)Scripting

Soft Skills

Clear CommunicationProblem-SolvingCustomer Engagement

Tools & Technologies

PostmanORCAPortX Connector LibraryORCA-Gateway

Industry Keywords

BankingCredit UnionPaymentsDigital BankingACHISO 20022Core Systems (Jack Henry, Fiserv, FIS, Corelation)

Tech Stack

Tools & technologies

ApacheSOAP

About the role

Key responsibilities & impact

Run discovery workshops with customer business and technical stakeholders, remotely or on-site, to capture use cases, data flows and success criteria
Map customer core and vendor data to the PortX canonical model (ORCA), owning mapping accuracy end to end
Configure integrations using PortX’s connector library, ORCA-Gateway and platform tooling
Validate integrations with customers through test data, UAT support and sign-off against agreed success criteria
Partner with the Account Manager on sequencing, priorities and customer commitments
Identify platform gaps, write clear requirements with customer context, and track them through delivery with Platform teams
Identify repeat patterns across customers and turn them into templates and reusable configurations
Triage customer-reported issues, distinguish configuration problems from platform defects, and route defects with reproduction steps
Keep customer mapping and configuration documented for handoff
Work in a customer-facing, high-impact role influencing business growth and customer success
Drive the role end to end, flexing time and availability according to business needs

Requirements

What you’ll need

3+ years in integration, implementation, solutions engineering or technical consulting
Strong data mapping skills
Comfortable reading API specs (REST/SOAP, JSON, XML) and translating between schemas
Experience configuring an integration platform or iPaaS (e.g., MuleSoft, Boomi, Jitterbit, Workato)
Ability to run a workshop and turn a messy conversation into clear requirements
Ability to write clear, specific product requirements and bug reports
Comfortable with API tools such as Postman and reading logs to troubleshoot
Uses AI tools to speed up mapping, analysis and documentation
US Citizenship required
No Visa Sponsorship available
Nice to have: banking, credit union or payments experience, including core systems (Jack Henry, Fiserv, FIS, Corelation), digital banking, ACH, ISO 20022
Nice to have: familiarity with integration frameworks such as Apache Camel or scripting
Nice to have: background in a customer-facing technical role such as sales engineering or implementation consulting

Benefits

Comp & perks

Competitive compensation: attractive equity opportunities at a venture-backed startup
Insurance (medical, dental, vision)
401(k)
Unlimited PTO
Collaborative and highly motivated team culture where your voice is heard