Senior Trainer, Learning Services

Power Factors

. Deliver instructor-led training on asset performance management (APM) and monitoring and control (SCADA/EMS) platforms .

Posted 10/8/2026full-timeBoston • Massachusetts • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering training on Asset Performance Management and SCADA/EMS platforms, with a strong focus on customer enablement and instructional design. Proficient in developing learning materials and applying AI-assisted workflows to enhance training quality and effectiveness.

Highest-signal resume keywords

Asset Performance ManagementSCADA/EMSTraining DeliveryLearning Management SystemsInstructional Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Asset Performance ManagementSCADA/EMSTraining DeliveryRenewable Energy OperationsContent CreationAI-Powered ToolsOnboardingCustomer EnablementOperational SoftwareFacilitation

Soft Skills

Strong Organizational SkillsClear CommunicationRisk ManagementFeedback GatheringContinuous Improvement

Tools & Technologies

Learning Management SystemsELearning Authoring ToolsVirtual Training PlatformsVideo WalkthroughsUser Guides

Certifications & Qualifications

Instructional Design CertificationAdult Learning CertificationTraining Certification

Industry Keywords

Renewable EnergyCustomer SuccessTechnical Project ManagementOperational WorkflowsTraining Engagements

Tech Stack

Tools & technologies

Unity

About the role

Key responsibilities & impact

Deliver instructor-led training on asset performance management (APM) and monitoring and control (SCADA/EMS) platforms
Conduct live virtual and on-site sessions, webinars, and train-the-trainer programs
Build understanding of customer use cases and operational workflows
Design training for different learner personas and customer asset mixes across PV, wind, and BESS
Coordinate onboarding sessions with Technical Project Managers
Align platform orientation with acceptance testing scope
Manage scheduling and logistics for customer cohorts across time zones and regions
Develop and maintain customer-facing learning materials on Unity University, including user guides, eLearning modules, and video walkthroughs
Create internal enablement content
Partner with Product, Professional Services, Customer Success, and Support teams
Gather learner feedback and track completion and satisfaction outcomes
Drive continuous improvements to training quality and effectiveness
Apply AI-assisted workflows to content drafting, editing, and localization, validating outputs for product accuracy
Stay current on renewable energy, asset management, SCADA, and software innovation trends

Requirements

What you’ll need

5+ years in a technical, customer-facing role
At least 2 to 3 years delivering training, onboarding, or customer enablement
Working knowledge of renewable energy operations and operational software
Demonstrated depth in asset performance management or SCADA/EMS
Fluent written and spoken English
Experience working directly with operators, engineers, analysts, or technical users
Ability to facilitate independently and explain technical concepts clearly to audiences with varying levels of expertise
Strong organizational skills and ability to manage multiple concurrent training engagements
Ability to flag delivery risks early
Willingness to travel occasionally, up to 10%
Familiarity with Learning Management Systems (LMS) and eLearning authoring tools
Instructional design, adult learning, or training certifications
Experience using AI-powered tools for content creation and knowledge sharing

Benefits

Comp & perks

Basic benefits adapted to local needs and norms
8 hours of paid volunteering per year
Participation in the Corporate Bonus Program
Friendly and uplifting work atmosphere
Environmentally conscious workplace and purpose-driven work
Collaboration with passionate experts and skilled colleagues