Director, Learning

Practifi

. Lead the Learning team . Own Learning strategy from internal onboarding through client certification . Lead a team consisting of a learning experience designer, technical writer, training consultants, and learning

Posted 9/18/2026full-timeRemote • United StatesLead💰 $130,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading learning teams and developing comprehensive learning strategies, including onboarding and client certification. Proficient in managing documentation and LMS estates, with a strong focus on cross-functional collaboration and reporting on learning engagement metrics.

Highest-signal resume keywords

Learning Strategy DevelopmentTeam LeadershipDocumentation ManagementB2B SaaS ExperienceAI Tools for Content Creation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Learning Experience DesignTechnical WritingTraining ConsultingContent ManagementRelease PlanningProduct Behavior AnalysisLMS ManagementBudget ManagementClient CertificationKnowledge Base Management

Soft Skills

Cross-Functional CollaborationCommunicationAdaptabilityProblem-SolvingLeadership

Tools & Technologies

Learning Management System (LMS)AI Content ToolsSalesforceKnowledge PortalsVignette Library

Industry Keywords

B2B SaaSFinancial ServicesWealthtechClient SuccessProduct Adoption

About the role

Key responsibilities & impact

Lead the Learning team
Own Learning strategy from internal onboarding through client certification
Lead a team consisting of a learning experience designer, technical writer, training consultants, and learning operations
Own release planning as a peer to Product and Marketing
Manage the content cycle following each release across the knowledge base, portals, and vignette library
Own client-specific learning environments alongside PractifiU, from build through retirement
Manage the Learning budget
Report on learning engagement and its impact on product adoption
Participate in cross-functional partnership with Product, Engineering, Client Success, and Client Support
Report to the COO

Requirements

What you’ll need

5+ years in learning, enablement, or technical training
3+ years leading a team
Experience running a documentation and LMS estate at some scale
Experience partnering with Product or Engineering on release-driven content
Ability to check product behavior directly, including opening an org and reading a permission set before documenting it
B2B SaaS experience is especially helpful
Salesforce vocabulary is advantageous
Financial services or wealthtech experience is a bonus
Ability to quickly learn specialist language
Experience using AI tools to build content is relevant

Benefits

Comp & perks

20 days annual leave, 10 sick days, 3 personal days, and 3 volunteering days, all from day one
A learning stipend called Learnbucks
Two company summits a year in Chicago