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About the role
Key responsibilities & impact- Support the sales team in achieving sales targets
- Manage designated sales team pipeline by tracking and engaging with leads, opportunities, and sales progress
- Assist with preparing customer proposals for Precor products
- Serve as a primary point of contact for customer inquiries and provide product and service information
- Maintain accurate customer contact and account records
- Use CRM software to track sales activities and report KPIs
- Assist with coordinating customer order processing with Order Management and Install Coordination teams
- Collaborate with logistics, finance, and production to meet customer requirements and optimize sales operations
- Engage in process improvement discussions to enhance customer relationships and experience
Requirements
What you’ll need- 2+ years of proven experience in sales, customer service, or a related support role
- Comfortable with customer-facing communication via phone and email
- Strong organizational skills and ability to manage multiple tasks and priorities
- Clear and proactive communication with stakeholders
- Detail-oriented, customer-focused attitude and commitment to high-quality service
- Ability to work independently and collaboratively in a fast-paced environment
- Ability to manage competing priorities
- Direct experience supporting an outside sales team and/or experience in the fitness industry strongly preferred
- Proficiency in CRM software, preferably Salesforce
- Proficiency in Microsoft Office Suite and data analysis tools
- Bachelor's Degree in Business Administration, Marketing, or a related field preferred
Benefits
Comp & perks- Medical, dental and vision insurance
- Generous paid time off policy
- Short-term and long-term disability
- Access to Employee Assistance Program, including access to mental health services
- 401(k) including employer match
- Pet insurance
- Region-specific health and welfare benefits
