Director, Product Management

Preferred Hotels & Resorts

. Own the end-to-end product experience across iprefer.com and the I Prefer mobile application .

Posted 10/3/2026full-timeUnited StatesLead💰 $155,000 - $175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in end-to-end product management for consumer-facing web and mobile applications, with a strong focus on user experience, analytics-driven decision-making, and cross-functional collaboration. Proficient in defining product roadmaps, KPIs, and optimizing consumer journeys through data insights and stakeholder engagement.

Highest-signal resume keywords

Product ManagementUser Experience (UX) CollaborationMobile App Lifecycle ManagementData Analytics and KPI DefinitionGDPR and CCPA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Roadmap DevelopmentA/B TestingHeadless CMSAPI-First DesignConversion Rate OptimizationBehavioral Data AnalysisSchema MarkupWCAG 2.1/2.2 ComplianceFeature FlaggingPerformance Monitoring

Soft Skills

Strong Decision-MakingCommunicationAttention to DetailOwnershipAccountability

Tools & Technologies

Mobile ApplicationsContent Management Systems (CMS)Analytics ToolsUser Flow InstrumentationCustomer Relationship Management (CRM)

Industry Keywords

TravelHospitalityE-CommerceLoyalty ProgramsConsumer Product Management

About the role

Key responsibilities & impact

Own the end-to-end product experience across iprefer.com and the I Prefer mobile application
Establish a scalable digital product roadmap aligned with UX, customer experience, revenue growth, and strategic objectives
Own roadmap, backlog, delivery planning, sprint readiness, launch coordination, and post-release validation for brand and B2B web and mobile releases
Partner with engineering and UX to define epics, user stories, acceptance criteria, and release plans
Manage stakeholder reviews, dependencies, delivery trade-offs, and operating cadence across web, mobile, CMS, reservations, and loyalty workstreams
Serve as primary Product Owner for PTG’s brand sites and B2C digital experiences
Improve discovery, booking, account, offers, loyalty engagement, and redemption experiences across web and mobile
Translate member insights, business priorities, analytics, and stakeholder feedback into a prioritized roadmap
Define product KPIs, instrument user flows, and use analytics to guide prioritization and demonstrate impact
Define and track GEO performance metrics
Provide prioritization, coaching, and delivery guidance to the part-time B2B Product Owner
Coordinate B2B and brand roadmap dependencies, shared capabilities, content models, integrations, and release timelines
Lead release readiness, including scope, QA, analytics tagging, content, merchandising, training, and stakeholder communications
Define delivery governance covering intake, prioritization, sprint planning, dependency tracking, launch approvals, and post-launch measurement
Identify risks, blockers, resourcing gaps, and cross-platform dependencies and escalate trade-offs with recommendations
Optimize consumer journeys using behavioral data, voice-of-customer inputs, usability findings, and business performance trends
Partner with UX, content, CRM, loyalty, and hotel-facing teams to deliver intuitive, personalized, commercially effective, and consistent experiences
Report directly to the Senior Director of Product

Requirements

What you’ll need

6+ years in consumer product management
At least 3 years owning customer-facing web and native mobile experiences end to end
Demonstrated ownership of a native mobile app lifecycle, including release trains, phased rollouts, App Store and Play review, version deprecation, feature flagging, and crash and performance monitoring
Practical understanding of headless CMS, API-first and BFF patterns, server-side and edge rendering, design systems, and component libraries
Fluency in Core Web Vitals, page weight, third-party script load, and conversion impact
Experience with A/B and multivariate testing, holdout design, baseline establishment, and conversion, engagement, and retention metrics
Experience applying personalization inputs such as unified profiles, segments, and behavioral signals
Proven partnership with UX and design teams or agencies
Ability to translate technical tradeoffs into business value for non-technical executive audiences
Comfort operating in ambiguity with an entrepreneurial mindset
Working knowledge of GDPR, CCPA, CMP integration, cookie and tracking governance
Experience with GEO, AEO, structured data strategy, schema markup, and entity-based content models
Familiarity with headless CMS platforms
Experience in travel, hospitality, e-commerce, or loyalty
Track record shipping to WCAG 2.1/2.2 AA
Proactive approach to automation and efficiency
Strong decision-making, ownership, accountability, communication, follow-through, and attention to detail

Benefits

Comp & perks

Flexible remote work with at least three days per week in the office
In-person collaboration, mentorship, and professional development opportunities
Inclusive workplace culture
Cross-functional teamwork and shared purpose