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Director, Product Management
Preferred Hotels & Resorts. Establish and scale the digital product roadmap for iprefer.com and the I Prefer mobile application .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consumer product management with a focus on digital experiences, including web and mobile applications. Proficient in defining product roadmaps, managing release cycles, and utilizing analytics to drive user engagement and business value.
Highest-signal resume keywords
Consumer Product ManagementNative Mobile App Lifecycle ManagementHeadless CMS UnderstandingWeb Performance OptimizationGDPR Compliance Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Roadmap DevelopmentUser Story DefinitionA/B TestingAnalytics UtilizationRelease PlanningPerformance MonitoringConversion Rate OptimizationUsability TestingData-Driven Decision MakingFeature Flagging
Soft Skills
Clear CommunicationEntrepreneurial MindsetAbility to Operate in AmbiguityCoaching and GuidancePartnership with UX Teams
Tools & Technologies
Headless CMS PlatformsAPI-First ArchitectureDesign SystemsComponent LibrariesAnalytics ToolsContent Management SystemsSchema MarkupTracking Governance ToolsGEO and AEO StrategiesWCAG Compliance Tools
Industry Keywords
TravelHospitalityE-CommerceLoyalty ProgramsConsumer EngagementDigital ExperiencesMobile ApplicationsUser Experience DesignBehavioral Data AnalysisConversion Optimization
About the role
Key responsibilities & impact- Establish and scale the digital product roadmap for iprefer.com and the I Prefer mobile application
- Own end-to-end delivery planning for Brand and B2B consumer web and mobile releases
- Manage roadmap sequencing, backlog health, sprint readiness, launch coordination, and post-release validation
- Partner with engineering and UX to define epics, user stories, acceptance criteria, and release plans
- Serve as primary Product Owner for PTG’s Brand sites and B2C digital experiences
- Improve discovery, booking, account, offers, loyalty engagement, and redemption experiences across web and mobile
- Translate member insights, business priorities, analytics, and stakeholder feedback into a prioritized roadmap
- Define product KPIs, instrument key user flows, and use analytics to inform prioritization
- Define and track GEO performance metrics
- Provide prioritization, coaching, and delivery guidance to the part-time B2B Product Owner
- Coordinate B2B and Brand roadmap dependencies
- Lead release readiness for Brand websites and mobile launches, including scope, QA, analytics tagging, content, merchandising, training, and communications
- Create the delivery operating model for intake, prioritization, sprint planning, dependency tracking, launch approvals, and post-launch measurement
- Identify risks, blockers, resourcing gaps, and cross-platform dependencies
- Optimize core Brand consumer journeys using behavioral data, voice-of-customer inputs, usability findings, and business trends
- Partner with UX, content, CRM, loyalty, and hotel-facing teams to deliver intuitive, personalized, commercially effective experiences
Requirements
What you’ll need- 6+ years in consumer product management
- At least 3 years owning customer-facing web and native mobile experiences end to end
- Demonstrated ownership of a native mobile app lifecycle, including release trains, phased rollouts, App Store and Play review, version deprecation, feature flagging, and crash and performance monitoring
- Practical understanding of headless CMS, API-first and BFF patterns, server-side and edge rendering, design systems, and component libraries
- Fluency in web performance, including Core Web Vitals, page weight, and third-party script load
- Experience running A/B and multivariate tests, holdout design, baseline establishment, and using conversion, engagement, and retention data
- Experience turning personalization inputs into on-surface treatments and defining measurement
- Proven partnership with UX and design teams or agencies
- Ability to translate technical tradeoffs into business value for non-technical executive audiences
- Comfort operating in ambiguity with an entrepreneurial mindset
- Working knowledge of GDPR, CCPA, CMP integration, cookie and tracking governance
- Experience with GEO, AEO, structured data strategy, schema markup, entity-based content models, and search discoverability
- Familiarity with headless CMS platforms
- Experience in travel, hospitality, e-commerce, or loyalty
- Track record shipping to WCAG 2.1/2.2 AA
- Ability to lead multiple priorities and communicate clearly
Benefits
Comp & perks- In-office philosophy with flexible remote work
- Professional development opportunities
- Inclusive culture and cross-functional collaboration
- Mentorship opportunities
- Flexible remote work at least part of the week