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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive knowledge of the Texas foreclosure process and the ability to lead a team effectively while ensuring compliance with federal and client directives. Strong skills in problem resolution, client communication, and maintaining operational efficiency are essential.
Highest-signal resume keywords
5 Years Of Foreclosure ExperienceTexas Foreclosure Process KnowledgeLeadership In Texas Foreclosure ProcessMcCarthy & Holthus, LLP Foreclosure Processing SystemExceptional Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Foreclosure ProcessingRoot Cause AnalysisProcess ImplementationBusiness Workflow KnowledgeTexas Foreclosure Documents Knowledge
Soft Skills
Organizational SkillsPrioritization SkillsAdaptabilityProblem Resolution
Industry Keywords
Client SatisfactionNon-Judicial ForeclosureInternal SLAsConfidentiality Of Sensitive InformationE-Verify Process
About the role
Key responsibilities & impact- Oversee approximately 2–4 direct reports
- Ensure client satisfaction and oversee the non-judicial foreclosure process from referral through sale
- Communicate and work with clients to maintain customer service and cohesive working relationships
- Train, develop, and coach the team
- Ensure the team maintains internal SLAs
- Perform root cause analysis and resolve problems to eliminate production or quality roadblocks
- Implement process changes to ensure compliance with federal and/or client directives
- Review and deliver client scorecards, daily production reports, and other reporting
- Perform other duties as assigned to support department goals
- Occasionally work extended hours based on operational needs
- Work in a corporate office environment using standard office equipment
Requirements
What you’ll need- 5 years of Foreclosure experience
- Working knowledge of the Texas foreclosure process
- Working knowledge of the McCarthy & Holthus, LLP foreclosure processing system
- Prior successful leadership within a Texas Foreclosure process
- Processing knowledge of various servicer foreclosure processing systems
- Knowledge of Texas foreclosure documents
- Demonstrated ability to rapidly adapt to change
- Demonstrated ability of issue identification and successful problem resolution
- Working knowledge of business workflow and general processes
- Exceptional organizational and prioritization skills
- Exceptional communication skills
- Ability to ensure the security and confidentiality of sensitive information
- Employees accepting an offer must complete the E-Verify process to verify employment eligibility in the United States
Benefits
Comp & perks- Performance-based bonuses
- Competitive compensation
- Range of incentives that reward success
- Generous benefits
- Enhanced employer contributions
- Paid time off (PTO)
- Remote work (when available)
- Flexible schedules (when available)
- Robust wellness program
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- AD&D insurance
- Employee Assistance Program (EAP)
- Short-term disability (STD)
- Long-term disability (LTD)
- Parental leave for primary and non-primary caregivers
- Voluntary supplemental life insurance
- Accident insurance
- Critical illness insurance
- Short- and long-term care insurance
- 401(k) retirement plan with company match